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Quality Assurance Lead - Grand Summit - Full Time - Year Round - Park City

Date:  Apr 22, 2021
Location: 

Park City, UT, US

Company:  Park City Mountain
Shift Type:  Year Round

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

Quality Assurance Leads are responsible for inspecting a set list of rooms each day, ensuring that they have been properly cleaned and stocked for guest arrivals.  We are looking for guest service oriented individuals who are energetic, organized, and methodical.

 

Responsibilities Include, but are not limited to:

  • Maintain a friendly and courteous demeanor at all times.
  • Visually inspect guest rooms and public space to ensure everything is clean and in working order according to brand standards.
  • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, and ensuring proper labeling of hazardous supplies in accordance with OSHA regulations.
  • Coordinate, prioritize, and assign responsibilities to Housekeeping staff.
  • Comply with all resort policies, procedures, and standards of operation.
  • Record inspection results, resolve guest complaints, and maintain accommodations standards.
  • Deliver amenities and help clean rooms as needed.
  • Performs other duties as assigned, requested, or deemed necessary by management.
     
    Qualifications:
  • Previous housekeeping experience in hotels or condos preferred.
  • Previous inspector or supervisory experience preferred.
  • Ability to lift up to 50 lbs. is required.
  • Ability to stand for long periods of time in excess of 2 hours without sitting is required.
  • Experience with Microsoft Office (Word, Excel, Outlook, Explorer) is preferred.
  • Ability to communicate effectively in English is required.
  • High school diploma.
  • Detail oriented, self-motivated, good communication skills, guest service oriented.
     
    Benefits include: 
  • Free Ski passes for employees and dependents 
  • Discount lift tickets for friends and family 
  • Free ski lessons 
  • Discounted lodging, food, gear and mountain shuttles 
  • Discounted bike haul & golf 
  • Medical, Dental, and Vision plans (full-time positions) 
  • 401(k) Retirement Plan 
  • Free SLC-PC Connect bus pass
  • Excellent training and professional development 
     

 

The budgeted range starts at 15.00-18.00. Actual pay will be adjusted based on experience.

The perks and benefits include

  • Free ski passes for employees 
  • 401(k) retirement plan  
  • Accrued Sick Time 
  • Discount lift tickets for friends and family 
  • Free ski lessons 
  • Discounted lodging, food (including $5 meals), gear, and mountain shuttles 
  • Discounted bike haul & golf 
  • Excellent training & professional development 

Seasonal Full Time roles are eligible for the above, plus…

  • Critical Illness and Accident plans
  • Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)  
  • Free ski passes for dependents

 

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 302027


Nearest Major Market: Salt Lake City