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Store Manager - Okemo

Date: 
Location: 

Ludlow, VT, US

Company:  Okemo Mountain Resort
Shift Type:  Year Round

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

Job Classification: Year Round

Job Type: Full Time

Location: Ludlow, VT

 

Job Summary

Manages the overall day-to-day operation of a retail store. This position is responsible for merchandising, financial management, sales staff supervision and overall store management. Oversees hiring, training, coaching and scheduling of store personnel. Responsible for sales generation and growth, inventory control, controllable expenses, cash management, merchandising, loss prevention and store appearance.

 

Job Responsibilites:

 

  • Generate sales, and demonstrate and maintain a professional standard of guest service
  • Evaluate sales trends and create methods for sales growth
  • Manage and meet labor and operational budget
  • Manage inventory control and meet or exceed inventory goals
  • Role model and administer company policies, guidelines, core values and competencies
  • Recruit, hire, train, develop, coach, and maintain a quality core staff
  • Enforce company cash handling policies and procedures, and other loss prevention policies
  • Train staff on POS, product knowledge, guest service, resort information, and sales
  • Conduct performance appraisals for and coach development of staff on a regular basis
  • Maintain all company paperwork and safety standards according to policies and standards
  • Communicate ideas or issues with the Regional Manager
  • Remain current on new industry products and trends, and demonstrate knowledge of products

 

Qualifications:

Required:

  • HS Diploma or GED Equivalent
  • Work Experience: 3 years of retail experience required
  • Supervisory Experience: 2 years of management experience required
  • Computer Skills: Proficient in Microsoft Office products; Word, Excel, Outlook
  • Language(s) Skill: English fluency
  • Excellent communications skills both written and verbal
  • Self-motivated with the ability to multi-task
  • Ability to organize and prioritize multiple tasks in a fast-paced sales environment
  • Knowledgeable of customer service and sales techniques
  • Organization and planning skills
  • Strong operational skills in a customer-service environment
  • Team-building skills
  • Ability to handle confidential and sensitive information

Preferred:

  • Familiarity with rental and retail POS systems preferred

 

 

At Okemo, we’ve got 2,200 vertical feet of positive outlook and it shows. Culture is what we teach. And service with a smile is the linchpin of our philosophy. Every interaction with our guests-on and off the mountain, at the golf courses, Adventure Zone and at the Evolution Bike Park, is an opportunity to turn a skier, rider, golfer, or recreational enthusiast into a lifelong member of our family. Our employees reflect this attitude by having fun doing what they do best: creating a memorable recreational experience! www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 233668


Nearest Major Market: Hanover