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Retail Rental Associate - Full & Part Time - Winter Seasonal

Date: 
Location: 

Ludlow, VT, US

Company:  Okemo Mountain Resort
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Job Summary:

Retail Rental Associates are responsible for generating sales through world-class guest service through assisting customers with rental equipment.

 

Job Responsibilities (but not limited to): 

  • Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
  • Ensure equipment on rental “ready” line is clean, serviced, and tested according to company standards
  • Follow all company standards in regards to paperwork, cash management, and loss prevention
  • Deliver an enthusiastic and professional level of guest service at all times
  • Adhere to all safety procedures
  • Maintain all paperwork according to company policy

 

 Qualifications:

  • Previous retail/rental experience preferred
  • Passion for Skiing/Snowboarding
  • Maintain a working knowledge of products and trends within the industry
  • Commitment to providing excellent customer service
  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English 
  • Basic computer skills 
  • Ability to work a flexible schedule; including nights, holidays and weekends

 

Benefits include:

  • Free EPIC Ski and Snowboard Pass to our world-class resorts
  • Employee discounts at our retail stores
  • Employee Assistance Program (EAP)
  • Excellent training and professional development

At Okemo, we’ve got 2,200 vertical feet of positive outlook and it shows. Culture is what we teach. And service with a smile is the linchpin of our philosophy. Every interaction with our guests-on and off the mountain, at the golf courses, Adventure Zone and at the Evolution Bike Park, is an opportunity to turn a skier, rider, golfer, or recreational enthusiast into a lifelong member of our family. Our employees reflect this attitude by having fun doing what they do best: creating a memorable recreational experience! www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 216611


Nearest Major Market: Hanover