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Guest Services Attendant - Full & Part Time - Summer Seasonal


Ludlow, VT, US

Company:  Okemo Mountain Resort
Shift Type:  Summer Seasonal 2020

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Applications are still being accepted in anticipation of opening our resorts for the summer season, contingent on our ability to resume operations.


The Guest Service department is looking for helpful, friendly folks to provide our guests and fellow employees the information and support they need to have the experience of a life time. 


 Responsibilities include but are not limited to:

  • Promote safety in the participation of all Epic Discovery Activities and in completion of job duties.
  • Efficiently scan tickets and handle release of liability forms in a friendly manner.
  • Be knowledgeable about all available Epic Discovery activities, resort products and corresponding prices. Staff will also be responsible for providing information about events in the town of Breckenridge, bus schedules, dining options, etc.
  • Help guests with lost and found items.
  • Assist with rain delays or weather closures.
  • Work cooperatively and effectively with other team members and other departments including, but not limited to, Lift Operations, Epic Discovery Activities and Product Sales


Must have the following:

  • Able to communicate instructions and monitor participation in various Fun Park activities
  • Able to communicate directions in English
  • Strong organizational skills
  • Able to work outdoors in inclement weather


Benefits include:

  • Free Ski passes for employees and dependents
  • Discount lift tickets for friends and family
  • Free ski lessons
  • Discounted lodging, food, gear and mountain shuttles
  • Discounted bike haul & golf
  • Medical, Dental, and Vision plans (full-time positions)
  • 401(k) Retirement Plan
  • Excellent training and professional development


At Okemo, we’ve got 2,200 vertical feet of positive outlook and it shows. Culture is what we teach. And service with a smile is the linchpin of our philosophy. Every interaction with our guests-on and off the mountain, at the golf courses, Adventure Zone and at the Evolution Bike Park, is an opportunity to turn a skier, rider, golfer, or recreational enthusiast into a lifelong member of our family. Our employees reflect this attitude by having fun doing what they do best: creating a memorable recreational experience! www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 202587

Nearest Major Market: Hanover