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Front Desk Agent -$17 per hour

Date:  Jul 29, 2022
Location: 

Ludlow, VT, US

Company:  Okemo Mountain Resort
Shift Type:  Year Round (10-month)

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success. 

 

Join us to create your Experience of a Lifetime!

 

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

 

Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

 

 

 

Job Specifications: 

  • Starting Wage: $17 per hour
  • Effective October 2022 minimum wage will be increased to $20 per hour.
  • Shift & Schedule Availability: Full Time , Year Round 10 Month
  • Skill Level: Entry

 

Responsibilities:

  • Primarily responsible for guest check in/out
  • Handle all incoming telephone calls by directing requests for general information, reservations, mailings and other departments
  • Responsible for booking and following through on reservations taken
  • High visibility guest and owner service position

 

Skills:

  • Guest service oriented and possess excellent interpersonal skills, communication and general mechanical skills
  • Previous computer skills a plus
  • Previous experience with a PMS system is not required but is a plus

 

Physical Demands:

  • Ability to endure long periods of standing
  • Ability to lift 50 pounds (medium lifting)

 

Certifications/Diplomas/Prerequisites:

  • High school diploma or equivalent preferred

 

 

The budgeted range starts at $17.  Actual pay will be adjusted based on experience.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID 447068