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Senior Administrative Assistant - Building Maintenance

Date:  Jan 12, 2022

Truckee, CA, US

Company:  Northstar California Resort
Shift Type:  Year Round

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.” www.vailresortscareers.com


As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.


The Sr Asst: Administrative will provide key administrative support for the most dynamic and fun departments in all of Northstar! This role assists 3 Departments: the Ski Area Maintenance and Janitorial which oversees the Ski Area Facilities and the Engineering/Hospitality Maintenance which oversees our Lodging Facilities. The qualifying candidate will perform the daily multi-tasking administrative operations of the Building Maintenance, Janitorial, and Engineering Departments specifically, and assist with all department activities including file management, inventory, purchasing, payroll, tracking and scheduling in a fast paced environment.


Additional responsibilities include (but are not limited to):


  • Field telephone calls for Ski Area Maintenance Department, Janitorial, and Hospitality/Engineering Departments.
  • Daily monitoring/logging and coordinating maintenance requests.
  • Process all maintenance requests, ensuring data is accurate and ready for review/close
  • Assist in scheduling daily work orders and projects and dispatching manpower and outside contractors
  • Payroll processing and accuracy check via PeopleSoft
  • Follow up with requesters to determine needs and priorities
  • Convert maintenance requests from e-mail/messages/phone into work orders using Maintenance Connection software
  • Assisting in ordering of materials and inventory as necessary
  • Financial responsibilities include review and verification of billable work for interdepartmental /rental program /and 3rd party accounts.
  • Produce end of month reports and billings for Building Maintenance and Engineering departments
  • Assist with checking our Lodging Management System (iQ-Ware) as needed to put rental units in and out of service and monitor occupancy.
  • Ensure Building Maintenance Departments are up to date with codes and standards compliance.
  • Contracts: Ensure all Outside Vendors are in compliance with our Contracts Policy and Insurance requirements
  • Responsible for superior guest service interactions with guests, employees and vendors within the department
  • Understand corporate and resort specific policies and procedures, as well as departmental Best Practices.
  • Assist in monitoring of our Point Central temperatures and locking systems
  • Produce reports as needed (by location/trade, etc)
  • Attend all company and department training programs as required        
  • Create signage as requested
  • Meet service level objectives and department goals as set forth by immediate supervisors.
  • Coordinate radio maintenance
  • Update our Green Drivers List to ensure compliance
  • Perform other duties as assigned




  • Must be able to work in a team environment based on the Northstar Commitment and Values. 
  • Requires the ability to communicate orally and in writing with some precision in grammar, punctuation, and spelling.  
  • Must possess a firm understanding of basic mathematical skills.
  • Must possess strong interpersonal skills and have the ability to interact with guests and customers of the resort in a friendly and accommodating manner.
  • Requires advanced experience with Microsoft software (Excel, Word, Outlook, Access, Powerpoint)
  • Experience with Lodging Management Software, Maintenance Connection (or other SQL based maintenance tracking software), Coupa, PeopleSoft, On Base, and Point Central a plus.
  • Additional experience in the resort industry is preferred.  


Certificate from a college or technical school with a focus on Administration/Accounting preferred; three year related experience and/or training; or equivalent combination of education and experience.



Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 378834

Nearest Major Market: Sacramento
Nearest Secondary Market: Elk Grove