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Starbucks Team Lead - Year Round

Date: 
Location: 

Northstar, CA, US

Company:  Northstar California Resort
Shift Type:  Year Round

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

Vail Resorts is always looking for great talent.  Although our resorts and offices are currently closed to protect the health and safety of our employees, applications are still being accepted.  Hiring will resume as soon as normal operations resume.

 

This position will be responsible for all opening and closing duties for the Northstar Starbucks store.  This job contributes to Starbucks success by providing legendary customer service to all customers and creates the Starbucks experience by providing customers with prompt service, quality beverages & products and maintaining a clean and comfortable store environment.

 

Responsibilities include, but are not limited to:

  • Responsible for providing friendly service to guests while handling food and beverage purchases, accepting payment and making change quickly & efficiently.
  • Help train new employees to Starbucks standards.  
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
  • Discovers and responds to the customer’s needs urgently and immediately.
  • Contributes to the stores comfortable and pleasurable environment by performing regular and thorough cleaning, stocking & organizational tasks as direct by your supervisor
  • Being able to identify independently what tasks need to be completed and getting them done in a timely and efficient manner. 

 

Requirements:

  • High School Graduate or equivalent required.  
  • Customer service experience required.  
  • Prior cash handling experience required.  Must be able to give and receive cash, credit cards and gift card transactions in a quick proficient manner and have a balanced till at the end of each shift.
  • Must be comfortable with computer operating systems. 
  • Must be able to communicate effectively in English both written and verbal.
  • Must be able to lift at least 30lbs.
  • Must be able to settle or communicate to management disputes both quickly and diplomatically.
  • Flexible schedule and the ability to work weekends and holidays required.
  • Maintains regular and consistent attendance and punctuality.

 

Preferred Skills:

  • Previous coffee barista experience preferred. 
  • Previous supervisory experience preferred.
  • Previous experience with InfoGenesis or other Point-of-Sales systems preferred. 

 

 

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.” www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 192292