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Retail Supervisor - Oakley - Winter Seasonal - Northstar Mountain Resort

Date: Aug 9, 2019

Location: Northstar, CA, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

Responsibilities include (but are not limited to):

 

  • Fulfill manager-on-duty responsibilities when scheduled
  • Assist in maintaining and administering operational expectations by following company policies and guidelines
  • Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store or Regional Manager
  • Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service
  • Maintain all company paperwork according to policies and standards
  • Assist in monitoring and controlling daily operational budgets including payroll
  • Assist in onboarding and training of new employees in POS, product knowledge, guest service, and sales
  • Assist Store Manager in communicating company values and goals to the employees
  • Manage inventory control and meet or exceed inventory goals
  • Enforce company cash handling and other Loss Prevention policies and procedures
  • Remain current on new industry products and trends; demonstrate knowledge of products
  • Be energetic, motivated and possess the ability to multi task
  • Communicate ideas or issues with the Store Manager
  • Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledgeable assistance
  • Model customer service for employees and promote sales whenever interacting with guests
  • Walk the floor regularly to manage the floor for daily MOD responsibilities
  • Motivate employees to increase sales, units per transaction and transaction size in day to day sales
  • Communicate with Store Manager to ensure smooth business operations
  • Ensure that all safety standards are being observed at all times
  • Demonstrate and enforce company values and ethics


QUALIFICATIONS:

 

  • 1-2 years of previous retail sales experience - Required
  • Management/supervisory experience - Preferred
  • Previous snow sport industry experience - Preferred
  • Maintain a working knowledge of products and trends within the industry
  •  Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
  • Commitment to exceptional customer service - required
  • Ability to effectively work with a team and contribute to a positive work environment through Cooperative and Professional interactions with both co-workers and guests. 
  • Proficiency in Microsoft Office applications - required
  • Ability to lift 40lbs - required
  • Excellent organizational skills and attention to detail
  • Desire to understand and follow both Vail's and Patagonia's  environmental principles - highly preferred

 

BENEFITS:

 

  • Fast-paced, fun and social environment
  • Ski pass provided valid at any of Vail Resort properties worldwide
  • Significant retail, rental and food/beverage discounts
  • On bus line and walking distance from transit center

 

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.” www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 171200