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Bike Mechanic - Full and Part Time - Summer Seasonal

Date:  Mar 27, 2021
Location: 

Northstar, CA, US

Company:  Northstar California Resort
Shift Type:  Summer Seasonal 2021

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

Applications are still being accepted in anticipation of opening our resorts for the summer season, contingent on our ability to resume operations.

 

The Advanced Bike Mechanic will be responsible for performing quality repairs on customer’s bikes, including walk-in repairs and overhauls. Completes diagnosis of customer’s
equipment and provides repair estimates. Schedules customer appointments and communicates clear and realistic expectations.
Recommends products to enhance the customer’s cycling experience. Possesses advanced knowledge of bike repair practices and
procedures. Performs the most complex work within the job function, which requires extensive experience, background and/or training.
Functions independently with little or no guidance. May train new and existing associate positions.

 

Essential Job Responsibilities: 

  • Provide customers with the highest level of technical service
  • Gather and respond to service requests and ensure it is properly and safely completed to the customers’satisfaction
  • Protect company liability in regard to services performed
  • Ensure service paperwork is completed legibly, accurately, and filed accordingly
  • Tune bikes using the proper tools while following all safety procedures
  • Ensure all proper housekeeping methods and overall cleanliness of the shop is adhered to
  • Ensure special order parts and warranty items are handled in a timely fashion and proper documentation is completed and organized
  • Remain current on technical information through attending classes, clinics and offered training
  •  May be responsible for ordering tools, shop equipment, vendor warranty items or special orders based on shop needs
  • Assist in the training and on-boarding of new and current bike mechanics
  • Assist Service Manager in holding staff accountable for legable, complete and accurate form completion, quality of work and all policy and proceedures
  • Responsible for increasing sales, units per transaction, transaction size, and levels of store profitability

 

Job Requirements:

  • HS dipoma or GED Equivalent 
  • Relevant work experience within the company-Required
  • Basic Computer Skills with ability to learn
  • Current Vendor Certifcations 

 

Benefits include: 

  • Free Ski passes for employees and dependents 
  • Discount lift tickets for friends and family 
  • Free ski lessons 
  • Discounted lodging, food, gear and mountain shuttles 
  • Discounted bike haul & golf 
  • Medical, Dental, and Vision plans (full-time positions) 
  • 401(k) Retirement Plan 
  • Excellent training and professional development 

 

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.” www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 292707