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Lift Operations Supervisor- Winter Seasonal

Date:  Nov 23, 2021

West Dover, VT, US

Company:  Mount Snow
Shift Type:  Winter Seasonal 2021/2022

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

Job summary:

Assists with the supervision of all aspects in the Lift Operations department: safety awareness, standards compliance, guest services and team development. Help develop and carry out company and department goals to the leadership group and staff. Establish and maintain close working relationships with; Lift Maintenance, Ski Patrol, Ticket Scanning, Ski/Ride School, and encouraging good relationships with all other departments.

Job responsibilities:

  • Coordinate Supervisors and Training to operate within all applicable codes and standards: UDOT, ANSI, OSHA regulations and Vail Resorts lift operations policies and procedures.
  • Work with the Manager in owning the lift operations management team through the development and implementation of all vital department programs to provide for: staffing, training, safety, goal setting, employee performance, employee retention and incentive, payroll, work comp, code compliance and record keeping.
  • Be responsible for the department in the Manager’s absence.
  • Resolve guest complaints/issues and employee issues.
  • Work in conjunction with manager in completion of employee performance evaluations on lift operations supervisory group.
  • Participate with Health and Safety departments to develop uniform policies and safety initiatives.
  • Work well with all resort and corporate departments as it pertains to lift operations and ensure work breaks are being given on time to lift personnel in assigned zone.
  • Assist Lift Maintenance and Ski Patrol emergency lift evacuations as needed.
  • Assist the Manager with mentoring and performance reviews and input time sheets into payroll software. Supervise dept. labor.
  • Participate in leadership development classes and foster learning opportunities for the Leads.
  • Providing leadership, promoting team spirit and cooperative work ethics; providing the most outstanding examples of friendly, cooperative relationships with our guests, other staff and within the Lift Team.
  • Ensuring accurate and complete documentation of lift logs, accident and maintenance forms.
  • All other duties as assigned.

Job requirements


  • High School Diploma or equivalent
  • Valid driver’s license
  • Proficient in Microsoft Office, Excel, PeopleSoft & SuccessFactors
  • English proficiency, both written and verbal
  • Must have previous lift experience in a fast paced, high volume, year round mountain resort
  • Must be able to work holidays, weekends, and/or evenings as vital. We are a 4 day a week operation

Physical requirements:

  • Work outdoors in various weather conditions that can be very inclement. Temperatures ranging from below zero and up. High Altitude of 4000’.
  • Working at Drive Stations, running certain machines/tools so that you will have to raise your voice to be heard
  • Required to work throughout the entire season
  • Ability to climb, balance, stoop, kneel, crouch, crawl, stand, walk, push, pull, lift, grasp, feel, hear, see, repetitive motions, carry, as needed for most of your work day


  • Minimum of 5 years Lift Operations experience
  • Minimum of 3 years supervising others
  • Excellent conflict resolution skills
  • Experience managing a team of lift operations staff in a ski and boarding learning area is an asset
  • Ability to set the standard in the industry for efficient, safe operation


Mount Snow makes everyone feel like family, guests and employees alike. With consistent, high-ratings on the friendly staff, why wouldn’t you want to join the camaraderie? Join our team and help us share ultimate mountain adventures with our guests. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 380870

Nearest Major Market: Vermont