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Food & Beverage General Manager

Date:  Jun 19, 2022
Location: 

Zanesfield, OH, US

Company:  Mad River Mountain
Shift Type:  Year Round

Mad River Mountain is one of Midwest’s most legendary ski destinations and has long attracted those who know winter is best spent outdoors. Join our team and help provide world-class experiences to our guests, because we know every day can be a snow day.  www.vailresortscareers.com

 

Vail Resorts currently requires all employees across North America to be vaccinated for COVID-19

 

Job Specifications: 

  • Housing: Not Available 
  • Outlet: Mad River Mountain
  • Shift & Schedule Availability: Full Time / Year Round

 

Job Summary:

The Food and Beverage (F&B) Organization is comprised of over 300 different restaurants that share a commitment to bringing excellence to mountain dining as part of the overall ski experience. We believe that F&B leaders should possess a strong working knowledge of the front and back of house supported by best-in-class central programs, training and support. As such, our in-resort Manager level F&B leaders are responsible for the entire restaurant operation, including front and back of house. The Manager is responsible for executional excellence in both guest and employee experience. 

 

Job Responsibilities:

  • Sets the example for all other staff for service standards, menu knowledge, beverage education, and overall service excellence.
  • Works on the floor in the restaurant, exceeding guest satisfaction as well as completing management reports pertaining to revenue accounting, tip disbursements and recording, scheduling, ordering products and equipment, payroll, inventory and maintaining daily logbook.
  • Understand completely and implement all policies, procedures, standards, specifications, guidelines and training programs for Mountain Dining.
  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
  • Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
  • Make employment and termination recommendations consistent with Company guidelines for review.
  • Fill in where needed to ensure guest service standards and efficient operations.
  • Continually strive to develop staff in all areas of restaurant and professional development.
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection, timely work-order submissions and by following the restaurant’s preventative maintenance programs.
  • Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
  • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
  • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
  • Fully understand and follow all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
  • Other duties as assigned.

 

Job Qualifications:

  • Minimum 5 years of restaurant experience with at least 1 year at a managerial level
  • High school diploma or equivalent
  • Leadership, problem-solving and multi-tasking skills
  • Working knowledge of MS Office Suite
  • Communication and customer service skills
  • Must be able to lift and carry 40+ lbs.
  • TIPS certification required within 30 days of employment
  • Serve Safe Food Protection Manager certification required within 30 days of employment
  • Bachelor’s degree or equivalent

 

Job Benefits: 

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
  • Free ski passes for dependents
  • Critical Illness and Accident plans

 

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Vail Resorts has implemented a mandatory COVID-19 vaccine requirement as a condition of employment, effective Nov. 15, 2021. We will provide accommodations or exemptions where legally required based on the relevant state and federal laws and regulations in each of our locations.

Requisition ID 420862