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Team Lead, Lift Operations - Kirkwood Mountain Resort - Winter Seasonal

Date: Dec 6, 2018

Location: Kirkwood, CA, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Job Summary:

As a Team Lead you are responsible for a portion of the department's training, supervision and development. You will take ownership of the performance of a crew assigned to you. Your duty is to manage expectations and personal accountability regarding safety, customer service and operational excellence. You must maintain the highest degree of cooperation with your peers by collaborating and coordinating your staff daily. This role is designed for current employees seeking leadership advancement within Vail Resorts. It will include classroom sessions and Talent Development courses that focus on identifying your leadership traits and improving your management skills.

Kirkwood is a unique mountain. 58% of our 2,300 acres is advanced/expert terrain. We are ranked in the top 10 snowiest places on earth. Due to the amount of precipitation we receive, being a lift operator at Kirkwood can be more physically demanding than other resorts. We work hard but we also shred hard. Passion is an essential competency for our leaders. Please, check out some videos about Kirkwood and carefully read the description below.

#KirkwoodDeep, "My Mountain" Kirkwood, and subscribe to the Kirkwood channel by clicking here!

A day in the life of a Team Lead:

  • Schedule your staff to appropriate stations within your zone on the mountain.
  • Deliver safety briefs, convey resort updates and perform active warmups with a 40-50 operator staff.
  • Train and supervise proper opening procedure and maze set-up. Responsible for CPTSB, ANSI and Company “Best Practice” compliance at all lift stations within your designated zone.
  • Communicate effectively to dispatch and other mountain operations departments to ensure accurate opening times of the chair lifts.
  • Maintain your team’s level of professionalism and standard of excellence according to our guest service expectations.
  • Observe and improve the loading techniques of new employees to ensure the highest degree of safety for our guests.
  • Assist the department Leads with their task to provide duty-free breaks and lunches according to California law.
  • Train how to use a variety of tools to reshape snow surfaces to specification. Keep track of the department’s inventory and maintain the working condition of our equipment. Help the supervisor with ordering supplies.
  • Encourage a caring safety culture with your team to achieve the goal of zero work related injuries.
  • Monitor your teammates schedules and make appropriate decisions to keep labor costs accurate to volume.
  • Correctly coach and discipline when needed. Work closely with the Assistant Administrator and the Manager to complete all documentation according to HR expectations.
  • Make certain your lift terminals are shut down correctly and that all state documents are completed and filed.
  • Attend Leadership Terrain courses and department specific management sessions.



  • High School Diploma or GED. Possess a valid driver's license.
  • Provide your own transportation to adhere to 6:00am snow safety start times.
  • Expert ski/snowboard ability.
  •  Be able to lift 50 lbs., climb, balance, stoop, kneel, crouch, crawl, stand, walk, push, pull, grasp, feel, hear, see, repetitive motions. Must be able to adhere to an early morning starting time.
  • Be able to work up to 10 hours in all winter weather conditions at altitude (7800’ - 9800’).
  • Minimum one season of previous lift operations supervisory experience.
  • Able to use MS Office Proficiently.
  • Comfortable with seeing/hearing/feeling explosions used for avalanche mitigation.



Schedule: Nov. - mid April. 48+hr/week. 7:00am-5:00pm 5 days a week. Start time changes during storm cycles to assist ski patrol with avalanche mitigation.

Kirkwood is for those that embrace the big mountain lifestyle and are as passionate about skiing and riding as they are about creating amazing experiences for our guests. Magical, raw, expansive and remote…Kirkwood is the stuff of legend. We’re famous for legendary snowfall, challenging inbounds terrain, backcountry guided tours and premier avalanche education programs. Those that come here come for an adventure unique to Kirkwood! Join our close-knit team working at one of the most stunning alpine resorts in the country.

No transportation? Don't want to make the drive? No problem! We have an employee shuttle that runs EVERYDAY from South Lake Tahoe to Kirkwood, free of cost! We encourage all employees who don't want to make the commute themselves to jump on the shuttle, sit back and relax, on their way to work!
If you would prefer to drive AND want to make some extra cash, you will definitely want to participate in our Employee Carpool Program! Make up to $25.00 a DAY just for driving your fellow employees to work!

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 163377

Nearest Major Market: California