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Housing Coordinator - Employee Housing - Year Round

Date:  Mar 24, 2021
Location: 

Kirkwood, CA, US

Company:  Kirkwood Mountain Resort
Shift Type:  Year Round

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

The Housing Coordinator helps partner with various stakeholders to create an Experience of a Lifetime for employee residents, which includes creating a safe, inclusive, vibrant and affordable housing environment that is compliant with all regulatory requirements. This individual is responsible for creating a welcoming culture, acting as a resource for residents throughout their experience and ensuring all legal paperwork is complete. 

 

Additional responsibilities include, but are not limited to:
 

  • Create a welcoming and supportive environment for employee residents. 

  • Elevate experience for residents/employees and housing staff while driving the seasonal Employee Value Proposition. 

  • Support the employee wellness strategies in Employee Housing ensuring alignment with Company vision.  

  • Ensure that resident license agreements, legal documents and related move in / move out paperwork complete.   

  • Deliver standardized best-practices in support of the enterprise-wide Housing strategy. 

  • Ensure that all inquiries and questions are responded to quickly and effectively elevating concerns as they arise. 

  • Act as housing concierge for residents ensuring high guest service.  

  • In partnership with housing team ensure all information is correct and complete within StarRez (Housing system). 

  • Support communications with residents, Managers and external stakeholders. 

  • Create a safe, fun and diverse housing culture that helps provide employees an experience of a lifetime 

  • Completes other tasks as directed and assigned. 




Job Qualifications:

  • Work Experience
    • 1+ years’ experience in Guest Service related position(s)  

    • Software system maintenance and training 

    • Data management  

  • Computer Skills:
    • Proficient computer skills, especially Excel, Teams and PowerPoint.  

    • StarRez or other room management software programs experience preferred. 

    • Ability to multitask while working in a fast-paced, dynamic environment 
  • Strong attention to detail. 
  • Strong time management skills. 
  • Ability to follow written and verbal instruction and to work independently. 
  • Strong customer services skills. 
  • High school diploma or equivalent required 
  • Language Skills:
    • English strong written and verbal mandatory   

    • Spanish preferable 

  • Preferred: Excellent Guest Service and multi-tasking ability 

 

 

Kirkwood is for those that embrace the big mountain lifestyle and are as passionate about skiing and riding as they are about creating amazing experiences for our guests. Magical, raw, expansive and remote…Kirkwood is the stuff of legend. We’re famous for legendary snowfall, challenging inbounds terrain, backcountry guided tours and premier avalanche education programs. Those that come here come for an adventure unique to Kirkwood! Join our close-knit team working at one of the most stunning alpine resorts in the country. www.vailresortscareers.com

No transportation? Don't want to make the drive? No problem! We have an employee shuttle that runs EVERYDAY from South Lake Tahoe to Kirkwood, free of cost! We encourage all employees who don't want to make the commute themselves to jump on the shuttle, sit back and relax, on their way to work!  

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 296912


Nearest Major Market: California