Ski & Snowboard Rental Delivery Specialist - Winter Seasonal

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

The Rental Delivery Specialist is a critical part of Vail’s Retail and Rental team, delivering a world-class snow sports rental experience to guests in an innovative, safe way!

YOUR DAY:

• Work autonomously, coordinating and delivering rental gear to guests in local hotels
• Coach guests on how to use their new-to-them gear to have the best experience on the Mountain
• Act as a high-profile ambassador of Vail Resorts providing friendly support and insightful advice to guests from across the country and around the world
• Think on your feet to help problem solve on-the-spot challenges to deliver superior solutions to guests
• Handle, accurate daily cash-outs
• Keep the workspace spotless, clean and efficient so you can do what you do best - deliver world class customer service to guests
• Help out your team and other departments when needed!

WHAT TO EXPECT:

No two days will be the same as you give friendly support and insightful advice to guests from across the country and around the world. You will gain valuable skills by supporting multiple departments and grow as a leader within our development-focused culture. Those who work alongside you are knowledgeable teammates and leaders eager to learn more and share both their skills and the exceptional experiences working at our Resort can offer. 

JOB REQUIREMENTS:  

• Must be 18 years of age or older, possess a valid driver’s license and provide a satisfactory motor vehicle record; able to drive in winter weather conditions, nighttime driving conditions, and heavy traffic
• Maintain a working knowledge of products and trends within the industry
• Excellent customer service, organization, ability to learn new skills on the job
• Proficient in MS Office Products; Excel & Word
• Ability to work a flexible schedule; weekends and holidays - shifts available!
• Previous sales or guest service-related experience- highly preferred

*Required to complete a satisfactory criminal record check.  

EMPLOYEE SAFETY & WELLINGBEING:

• All employees will begin their work experience by participating in comprehensive safety training.
• Face coverings, physical distancing, daily health screenings and temperature checks will be mandatory.
• More details on our policies can be found here.

The budgeted range starts at 15.00 - 20.00. Actual pay will be adjusted based on experience.

The perks and benefits include

• Free ski passes for employees 
• 401(k) retirement plan  
• Accrued Sick Time 
• Discount lift tickets for friends and family 
• Free ski lessons 
• Discounted lodging, food (including $5 meals), gear, and mountain shuttles 
• Discounted bike haul & golf 
• Excellent training & professional development 

Seasonal Full Time roles are eligible for the above, plus…

• Critical Illness and Accident plans
• Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)  
• Free ski passes for dependents

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 266387