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Public Safety Agent

Date:  Mar 17, 2023

Keystone, CO, US

Company:  Keystone Resort
Shift Type:  Year Round


Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts and our remote Corporate team, you can join for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), 40% retail discounts, summer activities discounts, wellness benefits, and the chance to grow through Epic Service - our leading training and development experience.


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 



Job Summary:

Interested in a fun fast paced job?  Do you like working independently and as a key member of a highly professional team?  Enjoy working closely with Fire/EMS/Law Enforcement agencies? Then Keystone Emergency Services (KES) is looking for you! 


Keystone Emergency Services (KES) is now accepting applications to serve in the role of Public Safety Officer. This position is great fit for a values-based individual that is passionate about professional service delivery in a resort destination community. We are searching for an energetic individuals that strives for excellence in all that they do!


KES offers competitive pay and a four day/ten hour work week, leaving more time to enjoy your hobbies and the great outdoors! 


This year-round role coordinates the delivery of professional and compassionate guest service involving the protection and safety of the general public and resort assets. Applicants should be friendly, outgoing and service orientated individuals. 


Successful applicants are eligible to enroll in Healthcare, vision and dental coverage as well as a 401K program.  Paid time off (PTO), sick time, free ski pass and discounts across all Vail Resorts. Successful applicants have the opportunity to apply for Keystone Employee housing. 


Job Specifications:

  • Housing: Currently Available  
  • Expected Pay Range: $20.00 - $22.76 / hour
  • Shift & Schedule Availability:  Full Time
  • Skill Level: Intermediate


Job Responsibilities:

  • Coordinating response and responding to fire and medical emergencies with the local fire authority and EMS provider along with conducting security patrols of resort properties.
  • Writing and filing reports.
  • Other duties as assigned.


Full job description available upon request.


Job Requirements:

  • Guest service, security or emergency services related experience preferred but not required.
  • Essential abilities include: the ability to communicate clearly and concisely, consistent positive attitude while dealing with the public, stakeholders and employees, the ability to verbally de-escalate tense situations involving guests, strong writing skills, the ability to prepare clear and concise reports.
  • Calm, clear and independent decision making is essential, coupled with a professional demeanor and strong compassionate background.
  • Work is performed in an indoor and outdoor environment with exposure to adverse weather conditions. Potential to work in hazardous surroundings exists at all times including exposure to vehicle traffic, vicious animals, stressful and emergency situations.
  • Directs traffic when needed. Must be capable of sitting in a vehicle and/or working on foot for extended periods.
  • The ability to patrol and respond on bicycle, including e-bicycle, is desired.


Additional qualifications/requirements include:

  • Cover Letter and Resume - required
  • High School diploma or equivalent - required
  • Valid Driver’s License - required
  • Colorado EMT-Basic or higher certification – required.  NREMT certification reciprocity can be accepted through the State EMS application process.
  • Current CRP/AED certification (BLS)
  • Ability to pass a background check and a Motor Vehicle background check.


The expected pay range is $20.00 - $22.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 493231

Nearest Major Market: Denver