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Housekeeping Supervisor - Keystone Property Management - Keystone Resort

Date: Dec 4, 2018

Location: Keystone, CO, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Keystone Property Management's Housekeeping Supervisor is part of a fast paced Housekeeping setting and is responsible for the everyday housekeeping operations. The idea candidate is comfortable working with a diverse staff and able to make quick fact based decisions. They will need to possess great written and verbal communication skills along with keeping an even demeanor in stressful situations.


Responsibilities include (but are not limited to):

• Supervision and ongoing training of Housekeepers, Inspectors, and Hospitality Attendants.
• Continuous visual inspections of condominiums to ensure everything is clean and in working order.
• Investigate and resolve complaints, implement and maintain corrective actions, and follow through on staff accountability.
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees, and ensuring proper labeling of hazardous supplies in accordance with OSHA regulations.
• Foster the department's safety culture through training, enforcing company guidelines, and accountability.
• Provide staff, training, coaching, and performance reviews for the housekeeping department.
• Develop relationships and communicate effectively with all departments.
• Celebrate successes and publicly recognizes the contributions of team members.


  • 1+ year in housekeeping operations
  • 1+ year experience in a supervisory position
  • Microsoft office especially Excel and Outlook
  • Knowledge of LMS and PeopleSoft - preferred
  • English - required, Spanish - preferred
  • Valid driver’s license with acceptable driving record
  • Strong communication skills

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 163283

Nearest Major Market: Denver