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Assistant Property Manager

Date:  Sep 22, 2022

Keystone, CO, US

Company:  Keystone Resort
Shift Type:  Year Round

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success. 


Join us to create your Experience of a Lifetime!


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 



Job Specifications:

  • Housing: Not available
  • Outlet: Keystone
  • Shift Availability: Year Round / Full Time
  • The budgeted range starts at $20 - $26.12.  Actual pay will be adjusted based on experience.


Job Summary: 

Keystone Resort Property Management is the premier property management company in Keystone Resort, providing comprehensive management services to homeowner associations as well as individual homeowners renting their units on a short term basis. An Assistant Manager in our Property Management department is responsible for supervising day to day operations of maintenance staff at assigned property. 


Job Responsibilities: 

  • Review Critical Priority Report, review “ready” status of team for auto assignment, review response times of work assigned to field, check IQTrac multiple times per day for any work that could not be auto assigned to ensure work is being done. 
  • Walk properties to ensure cleanliness and maintenance standards are being met – staff checklists should be used. 
  • Respond to work orders assigned in IQTrac /owner inquiries/Guest Service calls/etc, troubleshoot and apply situational evaluation before calling service department/contractor. 
  • Overseeing timesheets and payroll for hourly employees. 
  • Communicate with homeowners and HOA members as directed by Property Manager(s). 
  • Organize and direct staff on special projects as assigned by Property Manager(s). 
  • Accurate and timely billing of homeowner association and homeowners. 
  • Assist daily in supervising building and area upkeep, ordering and maintaining materials and supplies. 
  • Training and motivation of staff, hourly staff scheduling. 
  • Billables / timesheets, staffing adjustments to manage within budget. 
  • Effective end of day communication to night ops regarding any outstanding issues. 
  • Maintaining proper supply levels and storing appropriately (organized).  Notifying the proper person when supplies are low or broken.  
  • Review key GX data points and discuss with staff. 
  • Weekly or bi-weekly participation in inventory process of operating supplies. 
  • Audit key security and adherence to established procedures. 
  • Attend weekly meeting with Building Maintenance. 
  • Other duties as assigned.


Job Qualifications:


  • Minimum 2 years previous management experience, preferably in Property Management 
  • Understanding of daily association operations including scheduling, payroll, and project management 
  • Excellent verbal and written communication skills 
  • MS Office proficient 
  • Excellent organizational/time management skills  
  • Flexible schedule, including weekends and holidays 


  • Customer service experience 
  • Bilingual ability 


The budgeted range starts at $20 - $26.12.  Actual pay will be adjusted based on experience.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 423710

Nearest Major Market: Denver