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Lead Retail Sales Associate - Hoigaards - Year Round - St. Louis Park

Date: 
Location: 

St. Louis Park, MN, US

Company:  Vail Resorts
Shift Type:  Year Round

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

SUMMARY OF JOB:
Lead sales associates are responsible for generating sales by establishing professional and personalized rapport with customers and delivering world-class guest service. Acts as department lead to ensure proper inventory levels are maintained.

 

Job Responsibilities:

  • Serve customers by developing a rapport, building customer confidence, providing accurate information, and promoting product through point of sale
  • Provide customers with highest level of customer service expected for assigned department through professional, courteous and knowledgeable assistance to ensure individualized needs are met with respect to equipment, product, and/or merchandise questions
  • Aid and assist other departments as needed
  • Maintain a flexible schedule to accommodate the needs of the business
  • Complete all certifications required for position
  • Carryout specific tasks while simultaneously providing guest service
  • Effectively communicate product and supply needs to management
  • Drive business by increasing units per transaction and average dollar per sale
  • Ensure customers have an outstanding shopping experience by making sure each Associate is accountable for their job functions
  • Assist Managers in the training of new sales associates for assigned department
  • Maintain proper merchandizing standards for assigned department
  • Event planning and analyzation of the effectiveness of the events.

 

Job Requirements:

  • HS Diploma or GED Equivalent
  • At least 1 year relevant work experience required
  • Basic computer skills with ability to learn
  • Passion/knowledge for the industry
  • English fluency
  • Excellent customer service skills
  • Ability to handle multiple customers and projects at one time
  • Ability to troubleshoot and elevate questions or concerns to management.
  • Ability to multi-task while serving guests
  • Maintain a flexible schedule to accommodate business needs
  • Merchandising experience preferred

 

Benefits include: 

  • Free Ski passes for employees and dependents 
  • Discount lift tickets for friends and family 

  • Free ski lessons 

  • Discounted lodging, food, gear and mountain shuttles 

  • Discounted bike haul & golf 

  • Medical, Dental, and Vision plans (full-time positions) 

  • 401(k) Retirement Plan 

  • Excellent training and professional development 

 

A long standing tradition of merchandise and service excellence has kept Hoigaard¹s a leader in the outdoor equipment and apparel industry since 1895. The staff at Hoigaard's has always been the key to  success. They love the outdoors like you do. Their outdoor experience is a resource for our customers unmatched by any other Twin Cities outdoor retailer. Whether you ski, snowboard, camp, paddle, hike, bike or in-line skate, Hoigaard's is the choice for performance gear and clothing.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 193987


Nearest Major Market: Minneapolis