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Bike Mechanic - Hoigaards

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Date: May 19, 2017

Location: St. Louis Park, MN, US

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Our Bike Mechanics are responsible for assisting in store service operations, to expertly provide quality tune-ups and repairs, building bikes and offer a world-class customer experience, contributing to the success of the team and the entire company.

Responsibilities include (but are not limited to):

  • Interface with the customer to assess service needs
  • Inspect, repair, and service customers' bicycles
  • Assist in generating bike and accessory sales
  • Complete accurate work order paperwork and prioritize work orders in an expedient manner
  • Serve as a knowledgeable resource to customers
  • Demonstrate a professional standard of customer service
  • Remain current on industry products and trends, and demonstrate knowledge of products
  • Protect company assets through loss prevention techniques
  • Communicate with store management to achieve a seamless customer experience and maximize profitability

Qualifications:

  • Minimum of 1 year bike mechanic experience in a retail store - highly preffered
  • Previous experience with various bike components, service tools, and machinery  - highly preffered
  • Passion for cycling / bicycles
  • Ability to build all levels of bikes from the box to a safe, ride ready bike  - highly preffered
  • Ability to stand and move in an active, team-oriented environment for extended periods  - highly preffered
  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English  - required
  • Basic computer skills
  • Commitment to exceptional customer service
  • Ability to work a  flexible schedule; including nights, holidays and weekends  - required

Some of the benefits include:

  • Excellent training and professional development
  • Employee discounts at our retail stores; including bikes and parts
  • Free ski and snowboard pass to our world-class resorts
  • Free summer lift pass to Vail Resorts

A long standing tradition of merchandise and service excellence has kept Hoigaard¹s a leader in the outdoor equipment and apparel industry since 1895. The staff at Hoigaard's has always been the key to  success. They love the outdoors like you do. Their outdoor experience is a resource for our customers unmatched by any other Twin Cities outdoor retailer. Whether you ski, snowboard, camp, paddle, hike, bike or in-line skate, Hoigaard's is the choice for performance gear and clothing.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 133463


Nearest Major Market: Minneapolis

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