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Sr Spclst: Employee Housing

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Date: May 19, 2017

Location: Kirkwood, CA, US

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The Kirkwood Employee Housing Specialist is not only in charge of the day to day operations and long term strategy of the resort’s Employee Housing, but plays a critical role in creating community and influencing culture for our valued staff.  This is a critical role in providing a positive and memorable experience for Kirkwood staff. There is a lot of room for creativity but also requires someone that can manage discipline and provide structured support.


Additional responsibilities include (but are not limited to):


  • Take care of tenant check-ins and check outs   
  • Participate in development, organizing and scheduling of employee activities and events
  • Manages worksheet to track all tenants, rent, maintenance, expenses and deposits
  • Manages Residents’ licenses
  • Prepare, pass out and go over all Housing rules, information and policies with tenants.
  • Creates strong lines of communication with Managers, Recruiters and Residents
  • Collect all pertinent data from tenants, including vehicle information, emergency contacts, work department, supervisor, etc
  • Make sure that a tenant completely fills out and signs all forms.

  Tenant Management

  •  Make sure that all tenants follow all of the rules and policies for Staff Housing.
  • Tracks and handle housing violations
  •  Track and account for tenant damages to property, furniture, etc.
  •  Do scheduled weekly and semi-random apartment inspections and walk-throughs.
  •  Handle and intervene in tenant disputes – coordinate closely with Kirkwood Security.
  •  Handle all unit changes and roommates matches to the best of your ability.
  • Manage 2-4 housing employees

  Property Management 

  • Ensure that the property is well maintained and that all maintenance needs are addressed in a timely manner.
  • Unit by unit inventory and condition thereof.
  • Coordinate with building maintenance for repairs and property.
  • Get all repairs and work orders approved by the Housing Manager prior to any requests being submitted.
  • Perform minor property maintenance, small repairs, and ensure grounds, walkways and common areas are clean and neat.
  • Shovel doorways and porches to ensure access.
  • Schedule and communicate to tenants all parking lot snow removal.


  • Computer knowledge including Microsoft Office
  • Must have strong guest service background
  • Ability to work without supervision
  • Supervisory experience
  • 1-3 years’ experience in facilitation and problem solving 
  • Must have valid driver’s license

Preferred skills:

  • Previous property management experience desired
  • Housekeeping experience
  • General household maintenance skills also desirable 
  • Previous cash handling skills / billing experience preferred
  • College degree or equivalent work experience to provide the skills necessary to complete above mentioned responsibilities (preferred)

Kirkwood is for those that embrace the big mountain lifestyle and are as passionate about skiing and riding as they are about creating amazing experiences for our guests. Magical, raw, expansive and remote…Kirkwood is the stuff of legend. We’re famous for legendary snowfall, challenging inbounds terrain, backcountry guided tours and premier avalanche education programs. Those that come here come for an adventure unique to Kirkwood! Join our close-knit team working at one of the most stunning alpine resorts in the country.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 135485

Nearest Major Market: California

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