Front Desk Agent - $15.50 per hour

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19. 

Job Specifications: 

• Outlet: Trillium Spa
• Starting Wage: $15.50
• Effective October 2022 minimum wage will be increased to $20 per hour
•  Shift & Schedule Availability: Full time and part time  - year round

• Skill Level: Entry

We are looking for a candidate that is positive, self-motivated, detailed oriented, and can lead a quality staff. This is a unique opportunity to join our team at Pennsylvania’s Outdoor Adventure Headquarters, Seven Springs Mountain Resort, Inc. The Front Desk Spa Attendant will introduce guest with warn welcoming atmosphere to help schedule or recommend a perfect treatment for those who walk through the door for relaxation.

Essential Duties and Responsibilities include the following:

• Properly open and/or close Spa each day according to Standard Operating Procedures.
• Accurately book, change and cancel Spa appointments as needed.
• Acknowledge and greet everyone who enters and leaves Spa facilities.
• Provide detailed descriptions of Spa treatments, packages, services, facility features and hours or operations.
• Actively promote the Spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
• Assist in all areas of the Spa as directed by supervisor or manager.
• Other duties may be assigned as necessary.

Qualifications:

• Must have excellent communication skills.
• Ability to work long hours and variable shifts.
• Good personal hygiene and professional appearance.
• Must possess strong customer service skills.

Physical Demands - Must be physically able to perform the following:

The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required to stand, reach forward, and finger and grasp.
• Frequently lift and/or move up to 25 pounds
• Frequently sit, stoop, and handle objects.
• Requires verbal communication of detailed information to others either in person or by phone.

Work Environment – The following environment is characteristic of what an employee may encounter while performing essential duties and responsibilities.

• The noise level is usually moderate
• Frequently exposed to toxic chemicals, airborne particles, or fumes

Personal Protective Equipment Recommended & Required

• Recommended – appropriate shoes for slippery walking surfaces