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Adventure Center Attendant

Date:  Nov 16, 2022
Location: 

White Haven, PA, US

Company:  Jack Frost and Big Boulder Ski Resort
Shift Type:  Winter Seasonal 2022/2023

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. 

 

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

 

Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

 

 

 

The Activities  Attendant will assist guests in completing liability release forms, safely and efficiently operating tow/carpet lifts, and establishing crowd control.  As a customer focused organization, a crucial part of each employee’s job is to get and keep guests.

 

Additional responsibilities include (but are not limited to):

  • Under the supervision of the Supervisor or his/her assistants, operates the assigned lift in accordance with standard procedures, verbal instruction, and legal operation code to provide safe, quality uphill transportation for guests and employees.
  • Assists with the shoveling and raking of snow and ice on a regular basis to maintain proper ramps, corrals, and work areas.  This is quite a physical job, which is 100 percent outside.
  • Assists with daily set up and breakdown, including lift set up, checking grips and switches, daily placement of safety equipment and signage, tubes, and maintaining of ramps/walkways and corrals.
  •  Assists guests with waivers/forms.
  • Communicate with guests and coworkers to maintain constant guest flow through Center.
  •  Communicates problems to superiors, while showing initiative in handling routine matters and emergencies.
  •  Continually remains vigilant to the needs of the equipment, the department, and the guests and react to those needs in the safest manner while maintaining quality service. 
  •  Under the supervision of the Supervisor or his/her assistants, operates the assigned lift in accordance with standard procedures and written or verbal instruction to provide safe, quality uphill transportation for guests and employees.
  •  Maintain orderly operations.
  •  Help with closing procedures.
  •  Maintain a friendly, team spirit with a focus on guest service.
  • Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions.
  • Meet service level objectives and department goals as set forth by immediate supervisor.
  • May be crosstrained to work Lift Operations.

 

Requirements: 

  • Must be at least 18 years of age.
  • Must be able to lift 40 lbs.
  • Must be able to work outside in extreme temperatures/conditions without resting/sitting for extended periods of time.
  • Must become familiar with the area (lifts and trails) and also know the functions of other departments.  Advises and assists guests as needed in a courteous manner. 
  • Must like working with children, as it is a high guest-service position.
  • Must become familiar with resort’s policies and guest service expectations.
  • Must be able to work weekends and holidays.

 

 

The budgeted range starts at 20.  Actual pay will be adjusted based on experience.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID 490534