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Lead Ticket Scanner - Winter Seasonal

Date:  Jan 13, 2022

Mercersburg, PA, US

Company:  Jack Frost and Big Boulder Ski Resort
Shift Type:  Winter Seasonal 2021/2022

Jack Frost Big Boulder revolutionized the skiing industry. As the riding mecca of Pennsylvania, the mountain is designed for epic adventures. Join our team and experience the great outdoors like never before.  www.vailresortscareers.com

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.


Join us now and receive an end-of-season bonus of $2/hour for every hour worked!


Responsibilities include the following:

  • Greet, engage, and scan every guest.
  • Maintain a professional appearance.
  • Ensure a safe environment for our guests and fellow employees.
  • Assist with the loading of mountain bikes.
  • Assist supervisor with the daily opening and closing procedures of the scannning operation.
  • Ensure timely and equitable scanner break distribution.
  • Identifies ticket and pass, invalid scans, ticket issues, and potential fraudulent use and take appropriate actions to resolve the situation.  Involves supervisor and/or manager when appropriate.
  • Assists supervisor in employee training, coaching, and performance management.
  • Ensure proper function of handheld scanners and inform supervisor if issues arise.
  • Acts as supervisor-on-duty on supervisor's days off or when supervisor is busy.
  • Maintain an immaculate work environment by ensuring a clean maze and base area.
  • Professional and effective communication with guests and internal departments.
  • Must bring appropriate footwear for snowy and cold conditions 
  • Must have the ability to stand and walk safely on snowy ground conditions 
  • Must be able to work weekends and holidays and some evenings.  Must be able to fulfill season commitment of mid-October



  • At least 1 years of Guest Service experience
  • Able to commit to entire season
  • Strong and professional communication and organizational skills.
  • Team player
  • Ability to perform physically demanding tasks
    • Must stand for extended periods of time in variable alpine weather conditions
    • Able to assist with loading guest's mountain bikes
  • Ability to maintain a calm and professional demeanor at all times.


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 378957

Nearest Major Market: Harrisburg