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Base Area Operations Lead - Full & Part Time - Winter Seasonal

Date:  Jan 8, 2021
Location: 

White Haven, PA, US

Company:  Jack Frost and Big Boulder Ski Resort
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

Jack Frost Big Boulder is now part of the Vail Resorts family and we’ve started hiring for our Winter 20-21 season! All employees receive a FREE ski pass that gives you access to skiing and riding at all Vail Resorts-owned mountains. Along with the free ski pass, employees also get discounts on food, lodging, and retail products, along with other pro-deal discounts on brand names. Join the team this season for an Experience of a Lifetime!

 

The Base Area Operations Lead will be responsible for exceeding every guest expectation through exceptional guest service while ensuring a safe, friendly and easy parking experience for internal and external guests. This individual will set precedence in excellent guest service for internal and external guests and oversees daily guest service for all frontline employees.

 

Additional responsibilities include (but are not limited to):

  • Maintains and models clean and professional appearance, is well groomed and in full uniform daily while upholding all grooming and apperance standards for frontline staff.
  • Resolve guest parking problems whenever possible.
  • Adhere, model and enforce all parking policies, procedures and safety regulations.
  • Assists supervisor with management of daily frontline attendance and timeliness.
  • Performs other job duties as asked including, but not limited to daily vehicle maintenance, work area cleanliness, staff transportation, provide all staff breaks
  • Drive employee morale all season long

 

Qualifications:

  • Previous experience working with parking/base operations - STRONGLY preferred
  • Valid Driver's License
  • Clean Driving record
  • High School/GED
  • Atleast two years of previous guest service experience
  • Previous cash handling experience
  • Must be able to communicate in English
  • Good verbal communication skills

 

Jack Frost Big Boulder revolutionized the skiing industry. As the riding mecca of Pennsylvania, the mountain is designed for epic adventures. Join our team and experience the great outdoors like never before.  www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 225190


Nearest Major Market: Scranton
Nearest Secondary Market: Wilkes Barre