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Resort Operations Supervisor

Date:  Jun 6, 2022

Eureka, MO, US

Company:  Hidden Valley Ski Resort
Shift Type:  Year Round

Hidden Valley has converted thousands of first-timers into lifelong skiers over the last thirty years. Join us in creating unforgettable experiences for our guests at St. Louis’ premier winter destination. Your epic journey begins here.

Vail Resorts currently requires all employees across North America to be vaccinated for COVID-19


Job Specifications: 

  • Housing: Not Available
  • Shift & Schedule Availability: Full Time / Year Round


Job Summary:

In this dynamic role, the Supervisor, Resort Operations, is responsible for managing key support services for the resort. Services groups consist of Base Area Operations, Rental/Retail/Scanning Oversight, Summer Activities oversite, General Building Maintenance and Ground Upkeep, & Waste/Environmental Management. This managerial role works with various departments across differing functions within the resort, and provides an incredible growth opportunity within the company!


Job Responsibilities:

  • Responsible for the safety and health of employees.
  • Create and oversee departmental budgets while tracking performance expectations through the use of KPIs.
  • Lead employee and guest safety efforts in conjunction with the Senior Manager and Base Area Manager of the resort.
  • Develop leaders within the organization to improve leadership within current roles, and to prepare for increased responsibility and succession.
  • Directly manage the establishment of goals and development plans, and the evaluation of performance for direct reports; oversee these processes for the assigned Resort Operations team.
  • Build strong, positive relationships with key internal and external stakeholders outside of direct reports.
  • Increase operational efficiency and effectiveness through on-going intra and interdepartmental communication and cooperation.
  • Actively participate in best practice groups.
  • Prioritize and adapt in a constantly changing business and environmental setting.
  • Manage third-party contractors.
  • Assist Base Area Operations Manager of resort and other SLT members with admin, hiring, and health & safety.
  • Other duties as assigned.


Job Qualifications:


  • At least three years of management experience.
  • Valid driver’s license.
  • Able to pass a background check.
  • Proficient in technology use including Microsoft Office Programs
  • Ability to work nights, weekends, and holidays as needed.
  • Excellent written and verbal communication skills
  • Strong interpersonal skills to effectively work with a variety of company personnel across various departments.
  • Ability to work within inclement weather conditions.
  • Daily lifting and bending, standing and walking.
  • Exposure to high noise levels with certain machinery.
  • Able to lift at least 50 lbs at one time.



  • Advanced college degree.
  • Skiing or snowboarding ability.


Job Benefits: 

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Vail Resorts has implemented a mandatory COVID-19 vaccine requirement as a condition of employment, effective Nov. 15, 2021. We will provide accommodations or exemptions where legally required based on the relevant state and federal laws and regulations in each of our locations.

Requisition ID 440887

Nearest Major Market: St Louis