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Housekeeping Assistant Manager, Lakeland Village - Heavenly Mountain Resort - Year Round

Date: Dec 5, 2018

Location: South Lake Tahoe, CA, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.




Job Summary: The Assistant Housekeeping Manager is responsible for efficiently assisting the Housekeeping Manager with the daily operational and administrative functions of the housekeeping department. This position closely supervises the housekeeping staff, working closely with various departments throughout the property and resort to provide a superior level of cleanliness and guest service. Responsibilities include, although are not limited to; supervision, scheduling, hiring, training and coaching of the housekeeping staff and the daily cleaning and inspection of the property. Lakeland Village features 160+ rental properties, Lodge Building common areas & meeting spaces.


Essential Job Functions:

Following policy and procedure; conducts oneself with safety in mind, creating and maintaining a safe environment for oneself, guests and fellow associates.

Supervise and evaluate housekeeping staff to provide extraordinary housekeeping in all units and common areas.

Daily cleaning and inspection of units and property.

Communicates work orders with maintenance and follows up on them.

Monitors inventory and assists with ordering supplies.

Makes and keeps track of inventories in units and rooms.

Applies disciplinarian actions to department employees when necessary.

Communicate with front desk to improve guest's experience at check in by having units/ rooms ready to accommodate guest requests.

Organizes and directs any training to supervisor, inspectors, housekeepers, and housemen.

Assists with daily and monthly scheduling, organize and assign daily work to housekeeping supervisors and inspectors.



Some college or associates degree preferred.

Basic computer skills with a knowledge of Excel, Word & Outlook

2+ years Previous work experience in housekeeping/ lodging.

1+ year of supervisory experience.

Bilingual (Spanish) preferred

If you want to work for a different kind of ski resort, you’ve found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 161601

Nearest Major Market: Sacramento