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Senior Leasing Coordinator - $17 per hour

Date:  Jun 14, 2022
Location: 

Heavenly, CA, US

Company:  Heavenly Mountain Resort
Shift Type:  Year Round

If you want to work for a different kind of ski resort, you’ve found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience. www.vailresortscareers.com
 

As of Nov.15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

 

The Housing Coordinator helps partner with various stakeholders to create an Experience of a Lifetime for employee residents, which includes creating a safe, inclusive, vibrant and affordable housing environment that is compliant with all regulatory requirements. This individual is responsible for creating a welcoming culture, acting as a resource for residents throughout their experience and ensuring all legal paperwork is complete.
 

Job Specifications: 

  • Starting Wage: $17 per hour
  • Effective October 2022 minimum wage will be increased to $20/hour. 
  • Shift & Schedule Availability: Full Time

 

Duties and Responsibilities:

  • Create a welcoming and supportive environment for employee residents.
  • Elevate experience for residents/employees and housing staff while driving the seasonal Employee Value Proposition.
  • Support the employee wellness strategies in Employee Housing ensuring alignment with Company vision.
  • Ensure that resident license agreements, legal documents and related move in / move out paperwork complete. 
  • Deliver standardized best-practices in support of the enterprise-wide Housing strategy.
  • Ensure that all inquiries and questions are responded to quickly and effectively elevating concerns as they arise.
  • Act as housing concierge for residents ensuring high guest service.
  • In partnership with housing team ensure all information is correct and complete within StarRez (Housing system).
  • Support communications with residents, Managers and external stakeholders.
  • Create a safe, fun and diverse housing culture that helps provide employees an experience of a lifetime
  • Completes other tasks as directed and assigned. 


Requirements

  • High School Diploma
  • 1+ years’ experience in Guest Service related position(s)
  • Software system maintenance and training
  • Data management
  • Proficient computer skills, especially Excel, Teams and PowerPoint.
  • StarRez or other room management software programs experience preferred.
  • English strong written and verbal mandatory  
  • Spanish preferable
  • Attention to detail
  • Excellent Guest Service and multi-tasking ability

 

 

Job Benefits:  

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 412051