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Lift Operations Team Leader

Date:  Aug 2, 2022
Location: 

Heavenly, CA, US

Company:  Heavenly Mountain Resort
Shift Type:  Winter Seasonal 2022/2023

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success. 

 

Join us to create your Experience of a Lifetime!

 

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

 

Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

 

 

 

Job Summary 

Service is the foundation of everything we stand for at Vail Resorts and our Lift Operations team is no exception to this experience of a lifetime. Responsible for the safe operation of resort lifts, Lift Operations Team Leaders are courteous and efficient guest service champions with a proven ability to lead. 

 

Job Specifications: 

Starting Wage: $21 - $22 / hour

Shift & Schedule Availability: Full Time

Skill Level: Team Leader

 

Job Responsibilities

  • Lead daily operations of resort lifts such as scheduling staff and procedures for opening and closing lifts  

  • Assist with hiring, support, and training of operators in daily operations and safety 

  • Monitor and document lift operator performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary 

  • Maintain up to date knowledge of and enforce all applicable laws, policies, and procedures to ensure the safety of all guests 

  • Works closely with ski patrol, mountain safety, lift maintenance, and lift electric to assist and resolve any problems that may arise on the mountain. 

  • Promote clean and organized workstations.   

  • Receive and assess guest questions, comments and complaints providing timely resolutions 

  • Other duties as assigned (Will be included in all postings) 

 

Job Requirements 

  • High School Diploma or GED Equivalent required 

  • 1-2 years of previous lift or mountain operations experience required 

  • Must be able to communicate fluently in English 

  • Ability to work a flexible schedule including nights, holidays, and weekends 

 

The budgeted range starts at $21 - $22.  Actual pay will be adjusted based on experience.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID 457427