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Child Care Assistant Manager, Heavenly

Date:  Sep 15, 2021

Heavenly, CA, US

Company:  Heavenly Mountain Resort
Shift Type:  Year Round (10-month)

If you want to work for a different kind of ski resort, you’ve found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience. www.vailresortscareers.com

Job Summary:

The Child Care Assistant Manager will support staff effectively in order to ensure the highest quality of guest service is provided. Manage daily operations, which can include scheduling, labor, staff and guest communication, reservations, etc. Coach and monitor all teachers in the classrooms while holding them accountable to both child care programs and policies and Vail Resorts policies and procedures. Work with counterparts in other departments to provide seamless guest experiences. Complete all staff performance appraisals.  Provide regular positive feedback & support, documents disciplinary actions and coaching. Communicate consistently and effectively with the Senior Manager of child care about the products, business, and staff issues.


Job Responsibilities:

  • Oversee all aspects of the daily child care operations 
  • Responsible for safety and welfare of all enrolled children and staff
  • Ensures appropriate practices and curriculum are being used and implemented according to best practice and department guidelines
  • Responsible for personnel management including: payroll, performance appraisals, disciplinary issues and compliance with company, state, department, and health policies and procedures
  • Financial responsibilities: daily billing and RPOS procedures, auditing compliance, managing labor budget and supplies
  • Regular communication with Senior Manager and management team
  • Maintenance of facility and annual health and fire inspections


Job Requirements: 

  • Minimum of one year supervisory experience
  • Minimum of one year experience working with children ages 0-18 months old in a group setting is required
  • Guest service experience required
  • Bachelor’s Degree with ECE units; or AA in ECE
  • Familiarity with Word, Excel and Outlook; capable of typing letters to parents and e-mailing co-workers, parents and other departments
  • Fluent English required
  • Changing diapers required
  • Able to lift 50 lbs or more


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 345707