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Assistant Manager - Patagonia Heavenly


Heavenly, CA, US

Company:  Heavenly Mountain Resort
Shift Type:  Year Round

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.




Job Classification: Year Round 

Job Type: Full Time

Location: Heavenly


Job Summary:

The Assistant Store Manager assists the Store Manager in motivating their team to achieve store productivity goals. This person will assist the Store Manager to analyze store metrics and KPIs; developing action plans to drive sales goals. Other responsibilities can include managing payroll and schedule, hiring, employee performance management and assisting in guest service transactions.


Job Responsibilities:

· Generate sales, and demonstrate and maintain a professional standard of guest service
· Evaluate sales trends and create methods for sales growth
· Manage inventory control and meet or exceed inventory goals
· Role model and administer company policies and guidelines
· Recruit, hire, train, coach, and maintain a quality core staff
· Enforce company cash handling policies and procedures, and other loss prevention policies
· Provide training resources in POS, product knowledge, guest service, resort information, and sales
· Conduct performance appraisals for and coach development of staff on a regular basis
· Maintain all company paperwork according to policies and standards
· Communicate ideas or issues with the Regional Manager
· Manage operational budget
· Remain current on new industry products and trends, and demonstrate knowledge of products
· Be energetic, motivated, and possess the ability to multi-task

Job Requirements:


· 3 years of retail sales (required)
· Supervisory expereince in a retail environment (required)
· High school diploma or equivalent

· Proficient in Microsoft Office applications
· Ability to communicate frequently with co-workers and guests in accurate spoken and written



· Previous snowsport industry experience (preferred)


If you want to work for a different kind of ski resort, you’ve found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 210191