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Store Manager

Date:  Sep 22, 2022

Crested Butte, CO, US

Company:  Crested Butte Mountain Resort
Shift Type:  Year Round

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success. 


Join us to create your Experience of a Lifetime!


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 



Job Specifications:

  • Housing: Not Available
  • Outlet: Rental Demo Center / Crested Butte
  • Shift & Schedule Availability: Year Round / Full Time 
  • The budgeted range starts at $40,500 - $60,250 + annual bonus.  Actual pay will be adjusted based on experience.


Job Summary:

The Store Manager is a passionate leader to drive operational excellence and develop talent. Key additional responsibilities include: drive sales, hire train and develop team members as well as support our talent philosophy, operational execution, and merchandising functions of the store to attain maximum profitability, efficiency, and an outstanding guest experience!


Job Responsibilities:

  • Generate sales as well as demonstrate and preserve a professional standard of guest service to deliver an Experience of a Lifetime to guests
  • Evaluate sales trends and build methods for sales growth
  • Handle inventory control and meet or exceed inventory goals
  • Role model and coordinate company policies and guidelines
  • Recruit, hire, train, mentor, and maintain a quality core staff
  • Conduct company cash handling policies and procedures, as well as other loss prevention policies
  • Provide training resources around POS, product knowledge, guest service, resort information, and sales
  • Conduct performance assessments for staff development through mentorship on a regular basis
  • Maintain all company paperwork according to policies and standards
  • Actively seek and communicate ideas or issues with the Senior Manager.
  • Lead all aspects of the operational budget
  • Must demonstrate a knowledge of current industry trends as well as remain aware of new products
  • Self-organized and able to adapt quickly in order to support multi-store locations


Additional Benefits:

  • $1 Ski or Snowboard Demo Rental
  • Flex Time Off throughout year
  • Mental Health programs and resources


Job Requirements:

  • At least 3 years of proven experience in the rental or retail space
  • At least, 3 years of leadership/management experience
  • Proficient in Microsoft Office applications
  • Frequently be in touch with co-workers and guests, in accurate spoken and written English, at a professional level
  • Familiarity with retail POS (Point of Sale) systems


The budgeted range starts at $40,500 - $60,250 + annual bonus.  Actual pay will be adjusted based on experience.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 466627

Nearest Major Market: Colorado