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Senior Manager of Ski Patrol

Date:  Nov 18, 2022

Crested Butte, CO, US

Company:  Crested Butte Mountain Resort
Shift Type:  Year Round


Create Your Experience of a Lifetime!


Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. 


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 



Job Specifications:

  • Housing: May Be Available
  • Outlet: Crested Butte
  • Shift Availability: Year Round / Full Time
  • The budgeted range starts at $67,000 - $81,150 + annual bonus.  Actual pay will be adjusted based on experience


Job Summary:

The Senior Manager of Ski Patrol oversees all aspects of the Crested Butte Professional Ski Patrol. This includes staffing, training, budgeting, scheduling, interdepartmental relations, and guest service. The Senior Manager Ski Patrol is responsible for ensuring the safety of our on mountain guests and employees, overseeing medical aid, avalanche mitigation work, rope rescue, lift evacuation and avalanche rescue. In addition, this job requires overseeing summertime Bike Patrol which works in conjunction with the Bike Park build crew to improve and create summer trails. The job requires strong leadership qualities, and creative problem solving.


Job Responsibilities:

  • Successfully recruit, hire, coach, motivate and develop a high performing ski patrol team.  Ensure management team and subordinates are aligned with Vail Resorts goals, values and core competencies.  Develop leaders within the scope of this position’s responsibility to improve leadership within current roles and prepare them for increased responsibility/accountability
  • Be a leader in the effort to improve safety within Ski Patrol and the resort as a whole with the goal of reducing/eliminating worker and guest injury.  Coordinate closely with the Sr Manager of Health & Safety regarding the same. 
  • Lead the effort within Ski Patrol to reduce snowmobile use and fleet size to eliminate incidents surrounding snowmobile travel
  • Create and oversee departmental budgets while tracking performance to expectations
  • Create a positive work culture that has an unwavering commitment to providing an Experience of a Lifetime for each and every guest, constant improvement, and where every employee is proud to work for CBMR and Vail Resorts.
  • Actively participate in assigned best practice groups.
  • Increase operational efficiency and effectiveness through on-going communication within group and with all departments within mountain operations
  •  Oversight of snow safety with regards to avalanche hazard forecasting, avalanche mitigation, oversight of explosives, and avalanche rescue
  • Interdepartmental and intradepartmental relations to promote team unity.
  • Serve as a management representative in contract negotiations/collective bargaining with Communication Workers of America for agreements covering patrollers
  • Administer any collective bargaining agreements, ensuring compliance with all terms
  • Oversees departmental training programs, schedule of training, training topics, and safety during training
  • Work with Grooming Manager to help establish daily grooming plan
  • Oversee summer bike patrol including but not limited to mountain signage, closures and trail safety. 
  • Direct oversight of Accident Investigation team including hiring of team, training, and coordinating with Health and Safety
  • Act as “Manager on Duty” as determined by Director of Mountain Operations and General Manager
  • Actively participate in Resort Leadership Team meetings and Daily Operational call
  • Engage and participate in company-wide leadership development programs
  • Winter mountain setup, daily monitoring of conditions and maintenance including trail openings and closures, signage, ropes, and pads.  Spring tear down
  • Oversees candidate/apprentice program including budget and staff levels. Oversees testing of candidates to patrol level, forecasting needs for future patrollers
  • Other duties as assigned.


Job Requirements:

  • High school education or equivalent, some college preferred
  • 10 years ski patrol experience, experience in avalanche control work is a must; experience working or managing in a unionized environment a plus
  • 5 years or more experience in a leadership role
  • Valid Colorado driver’s license, EMT, CPR, Colorado blasters card or ability to gain card in one years’ time
  • Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, etc.
  • Strong English communication skills including verbal & written
  • Strong financial management, strong communication, leadership and team building skills, advanced skiing/riding ability, must be able to work in extreme weather conditions (winter/summer)
  • Positive, solutions oriented leadership



The budgeted range starts at $67,000 - $81,150 + annual bonus.  Actual pay will be adjusted based on experience.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 490989

Nearest Major Market: Colorado