Share this Job

Rental Shop Supervisor - Winter Seasonal - Crested Butte Mountain Resort

Date: Aug 8, 2019

Location: Crested Butte, CO, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.


Assists Rental Shop Manager with daily operations of all rental, retail and storage locations. Supports and supervises rental/repair service techs. Delegates daily job assignments to meet guest needs. Participates in initiating performance recognition, disciplinary actions and assisting with administrative functions. This includes the administration of company and department policies and procedures.

Participates in the organization and execution of pre-season and on-going training by leading segments of technical training in all areas as required and appropriate. Performs various specific administrative functions including: scheduling, inventory record keeping, post-accident record handling, monthly safety inspections and OSHA MSDS manuals. Assists with hiring, coaching and training staff, working in conjunction with the Retail Staff. Performs all manner of guest equipment testing, tuning, repair, fitting, and adjustment, including pre-season and in-season preparation. Help to organization and manage 3,500 sets of rental equipment, post-accident testing and is capable of teaching all of these aspects to associates.

Provides exceptional guest service by being exceptionally well-informed through review of company memos, information sheets and contact with other departments and maintaining a helpful and professional demeanor at all times.


Essential Job Functions:

  • Assists Rental Manager with daily operations of all retail/rental and storage locations.
  • Manage and train staff for all aspects of operations.
  • Works closely with Skier Services and CBV to ensure that cashiers are trained to appropriately sell rental services and other products.
  • Support and supervise rental techs and rental cashiers and delegate daily job assignments to meet guest’s needs.
  • Participates in the organization and execution of pre-season and on-going training by leading segments of technical training in all areas as required and appropriate.
  • Manage pre-season, mid-season and accident binding testing as well keeping the rental fleet tuned.
  • Prepare safety inspections monthly and keep the OSHA MSDS manual current.
  • Be aware of financial standing of department and company and assist with budget control.


Job Requirements:


  • Knowledge and skills in Microsoft Office
  • 1-2 years previous work experience
  • 1-2 years supervisory experience
  • Fluent English
  • Ability to lift up to 50 pounds
  • Able to work holidays, weekends and evenings


We are the wild ones. Free, untamed, unstructured and unlike the others. We are confident in who we are and what we seek. We take bold risks to pursue our passions and live boldly with our choices. Our dedication to our mountains, community, coworkers and guests set us apart and bring us together. Come join us at the end of the road.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 171179

Nearest Major Market: Colorado