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Assistant Store Manager at Crested Butte Rental - Demo Center

Date: Aug 9, 2019

Location: Crested Butte, CO, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.


  • Oversee all Rental Activities: leading, training and executing all rental procedures
  • Direct the daily work within the store when manager on-duty – with a focus on the rental department, dividing work, monitoring and implementing compliance measures and loss prevention techniques, maintaining merchandising and cleanliness standards
  • Meet operational expectations by administering company policies and implementing and maintaining high rental and retail standards as set forth by the Store and Regional Manager
  • Engage in performance management of store rental personnel – evaluating employee performance, delivering timely feedback and administering performance evaluations
  • Provide training resources for employees in POS, product knowledge, guest service, sales and company values
  • Ensure the store associates follow company rental standards and provide excellent customer service
  • Enforce company cash handling and other Loss Prevention policies and procedures
  • Contribute to the planning and control activities for the store’s annual operating budget
  • Monitor daily rental operations, including safety compliance
  • Manage and monitor store work schedules
  • Generate sales, demonstrate and maintain a professional standard of guest service
  • Resolve customer inquiries and complaints
  • Remain current on new industry products and trends; demonstrate knowledge of products
  • Maintain all company paperwork according to policies and standards




  • HS Diploma or GED Equivalent
  • 2 years of ski rental experience required, snowsports retail experience required
  • 1 year of management experience required
  • Comfortable with Microsoft Office products; Word, Excel, Outlook, and PowerPoint
  • Excellent communications skills both written and verbal
  • Self-motivated with the ability to multi-task
  • Familiarity with rental and retail POS systems preferred


We are the wild ones. Free, untamed, unstructured and unlike the others. We are confident in who we are and what we seek. We take bold risks to pursue our passions and live boldly with our choices. Our dedication to our mountains, community, coworkers and guests set us apart and bring us together. Come join us at the end of the road.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 171218

Nearest Major Market: Colorado