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Senior Delivery Manager

Date: Jun 7, 2019

Location: Broomfield, CO, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Welcome to Vail Resorts. Reach Your Peak.


This role’s purpose is to support the HR and IT leadership in managing the supporting HR technology program portfolio.  Reporting to the Director of HR Technology, this individual will lead the overall HR technology program management.  This is a critical leadership role with direct interactions with the CHRO and CIO and their leadership teams. This position within Vail Resorts comes with high expectations that this leader will establish themselves as a genuine partner to both IT and our HR functions. Day-to-day activities include delivery of large projects, ongoing releases, rigorous prioritization processes, vendor release management and planning, and alignment of vendor roadmaps to our business strategies.




  • IT Project Manager of highly visible and critical projects for the HR strategy, including:
    • Automation of HR transactions in PeopleSoft
    • Trailing work from ServiceNow case management and background check automation implementations
    • Automation of payroll tasks
  • Must have the ability to:
    • Build and execute against detailed project plans
    • Manage stakeholder expectations
    • Manage capital and opex project budgets
    • Prepare and manage cross-team resource plans
    • Schedule and facilitate project team meetings
    • Escalate risks and issues to key HR and IT leaders
    • Collaborate with business-side HR project managers and program manager
    • Provide timely and accurate project status updates to the HR Technology Director
  • Manage the monthly release lifecycle of HR Technology enhancements and defect fixes of all HR systems and modules (Core HR, Benefits, Payroll, Learning Management System, Recruiting, Onboarding, Performance Management, Case Management)
    • Prioritize back log with business and IT
    • Work with teams to assess level of effort
    • Schedule releases and contents
    • Run weekly release management meetings to track progress, raise risks/issues
    • Complete release retrospectives
  • Drive:  Develop and drive the accountability of business objectives and supporting IT initiatives
    • Provide project/program facilitation and oversight; facilitate agreement on objectives and success measures, provide overall project/program issue resolution and roadblock removal. 
    • Partner closely at the Director & Sr. Management levels to support key areas of work that focus on highest priorities, including suggesting and managing the best time allocation and use of group meetings
  • Connect:  Inspire trust and build strong, authentic, productive relationships with key stakeholders.  Effectively engage and collaborate with leadership across the organization to develop, define and build on innovative ideas and business priorities
    • Engage broadly and deeply across the organization to quickly connect information and people to drive enterprise projects, programs and initiatives
    • Use expertise and relationships to influence key stakeholders
  • Develop:  Create an environment of continual improvement both inside and outside of direct team.
    • Demnstrate the ability to continue growing themselves and helping to attract and develop high potential talent
    • Showcase ability to grow their future impact and is a natural leader
    • Exhibit consistent learning agility, ambition, and emotional intelligence
  • Out Front: Anticipate the needs of key leadership and facilitate as well as motivate those around you to identify solutions that both improve the employee experience and advances business objectives.
  • Ensure timely and cnsistent communication to facilitate a clear understanding of ongoing projects and their prioritization within the organization
  • Re-Imagine: Bring new ideas, methods, and approaches to Vail Resorts and this role.  Leverage own expertise to challenge the status quo and drive decisions and actions necessary to improve our business processes and related technology.
    • Assist in the realization of the multi-year HR business strategy, including technology implications
  • Passion: Demonstrate an unyielding passion for the employee experience, culture, mission and vision.  Lead by example and inspire others to follow


We offer a variety of career opportunities at our world-class resorts and corporate headquarters near Boulder, Colorado in fields like Finance & Accounting, Human Resources, Information Technology, Legal, Public Affairs & Sustainability, Marketing, Sales & Communications and more. Our corporate team shares both a passion for the outdoors and a drive to re-imagine the mountain resort experience around the world. Learn more at
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 168942

Nearest Major Market: Denver

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