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Group and Conference Sales Manager

Date: Apr 15, 2019

Location: Denver Metro Area, CO, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.





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The Group and Conference Sales Manager is responsible for generating group revenue in across eight lines of business at our resort.  Primary responsibilities include solicitation, evaluation and contracting group business in addition to conducting site inspections for potential business opportunities. Ensure proper and timely turnover to ensure for quality service delivery. The position is responsible for achieving revenue and room night goals across the resort. Work with the sales team to maximize the revenue potential of the property by effectively utilizing the meeting space and up selling each business opportunity. Drive customer loyalty by delivering service excellence throughout each customer experience.  Specific responsibilities include (but are not limited to):


  • Solicit, close and contract group business using strong negotiating skills and creative selling techniques.
  • Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, Tradeshows, etc
  • Develop relationships within the meetings and conventions community to expand customer base for future group business opportunities
  • Work collaboratively with National Sales Office and Regional team to ensure the property needs are being achieved and the sales efforts are complementary
  • Partner with the operations team to conduct site inspections that focus on the customer’s needs and highlight the key features of the property.
  • Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand, etc. and know how to sell against them.
  • Provide accurate, complete and timely turnover of definite business to the Service Team to help ensure quality service delivery
  • Partner with the Service and Operations teams in providing a customer experience that exceeds the customers' expectations.
  • Work with the sales team to evaluate and close the best opportunities base on market conditions and Resort needs.


Overall Responsibilities:


  • Achieve and/or exceed individual revenue and room night goals
  • Develops effective, measurable sales plans/actions based on prime time and need times for the hotel.
  • Prepares correspondence to customers, internal booking reports and file maintenance when needed.
  • Executes designated sales strategies to develop and solicit specific accounts to achieve revenue goals.
  • Effectively manages and develops relationships with key internal and external stakeholders.
  • Effectively use sales resources and administrative/support staff.
  • Responsible for weekly sales activity reports.
  • Understands and achieves team and individual goals.
  • Flexible Schedule Necessary


Job Requirements:


  • Four-year college degree preferred. However, any combination of education and training within hotel sales may also be considered.
  • Past hotel sales experience preferred. This position description is not an exclusive or comprehensive list of all job functions that an employee in this position may be asked to


If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 167412

Nearest Major Market: Denver

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