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Ski School, Ticket & Pass Sales Team-Breckenridge - FT & PT - Winter Seasonal

Date:  Feb 18, 2021
Location: 

Breckenridge, CO, US

Company:  Breckenridge Ski Resort
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

Responsibilities include, but are not limited to:

  • Very strong understanding of Breckenridge Ski Resort, other Vail Resorts, and local community.
  • Daily sale of all Ski & Snowboard School, Lift Ticket, Season Pass, and Activity Products
  • Detailed explanation of all Ski & Snowboard School, Lift Ticket, Season Pass, and Activity Products to guests.
  • Book Private Lessons and the full range of Ski & Snowboard School products.
  • Daily updates of mountain terrain openings/closures via multiple systems.
  • Professionally and enthusiastically answering guest inquiries via phone and email.
  • Ensure a clean, professional, and quality employee break room experience
  • Daily data entry including Epic Mix Academy, Epic Service Solutions, and guest liability waivers.
  • Proactively seek out new information to assist guests. 
  • Assist with inside & outside guest services
  • Assist with all facets of the product sales business, including but not limited to; scanning, ski school sales, call center, ticket & pass office, ski school assistance. 
  • Ensure website information is accurate and update when necessary.
  • Understand, and support department operations and company policies and procedures.
  • Resolve guest issues; perform refunds or issue Epic Service Solutions under guidance of Supervisor/Manager; refer guest problems with details to Supervisor/Manager

 

Requirements:

  • High School Diploma or equivalent - required
  • Must be able to communicate fluently in English, Spanish skills preferred
  • Previous experience in Guest services
  • Cash handling experience
  • Knowledge of Breckenridge Resort and town - preferred
  • Prior experience working RPOS - preferred
  • Ability to multitask and work independently
  • Computer proficiency in point of sale, web based programs, and Microsoft Office

The budgeted range starts at 12.32.  Actual pay will be adjusted based on experience.

 

The perks and benefits include

  • Free ski passes for employees 
  • 401(k) retirement plan  
  • Accrued Sick Time 
  • Discount lift tickets for friends and family 
  • Free ski lessons 
  • Discounted lodging, food (including $5 meals), gear, and mountain shuttles 
  • Discounted bike haul & golf 
  • Excellent training & professional development 

Seasonal Full Time roles are eligible for the above, plus…

  • Critical Illness and Accident plans
  • Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)  
  • Free ski passes for dependents

 

If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 288067


Nearest Major Market: Denver