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Ticket Scanning Team Lead - Full Time - Winter Seasonal - Breckenridge Ski Resort

Date: Jan 11, 2019

Location: Breckenridge, CO, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

 

 

The Breckenridge Product Sales and Services Scan Team is seeking dedicated and engaging Team Lead / Supervisors to join the leadership team!

 

Job Responsibilities Include (but are not limited to):

  • Responsible for the daily opening and closing procedures of the scanning operation
  • Promote and ensure a safe environment for both employees and guests
  • Oversee the proper functionality of the scanning handheld devices
  • Train employees to provide a high level of proactive guest service in all guest interactions, coaches and disciplines employees, evaluates employee performance
  • Create employee schedules, manage time and labor of employees
  • Responsible for balancing daily budget numbers
  • Assist managers with day-to-day operations including but not limited to: guest service, base area appearance and operations, and adhere/model/and regulate employee rules and regulations
  • Understand and enforce company fraud policies and communicate with company security team and local law enforcement
  • Assist with other base areas amenities (e.g. Product Sales & Services, Guest Service, Lost & Found, and Ski Check)

 

Requirements:

  • At least 2 years of Guest Service Experience
  • At least 2 years of Supervisory Experience
  • Effective communication skills with both guests and staff
  • Team player and leader
  • Ability and willingness to perform demanding physical labor
  • Must be able to stand for extended periods of time in inclement weather
  • Able to lift at least 55lbs
  • Intermediate or above skiing/snowboarding ability

If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 158440


Nearest Major Market: Denver