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Rental Delivery Coordinator

Date:  Nov 18, 2022
Location: 

Breckenridge, CO, US

Company:  Breckenridge Ski Resort
Shift Type:  Winter Seasonal 2022/2023

 

Create Your Experience of a Lifetime!

 

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 

 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. 

 

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 

 

Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 

 

 

 

Job Summary

The Delivery Coordinator plays a central role in providing an experience of a lifetime for our guests that have opted for the elevated rental delivery service.

The Rental Delivery Coordinator position is central in our commitment to operational excellence and best in class service through superior logistical, process and administrative assistance in all aspects of our rental delivery business. The coordinator is the conductor of the whole rental delivery operation – ensuring our drivers are in the right place, with the right gear at the right time.Strong interpersonal skills will drive an unrivalled guest and value experience, while also supporting the efficient execution of daily operations. Those who work alongside you are knowledgeable teammates and leaders eager to learn more and share both their skills and their exceptional experiences.

 

Job Specifications

  • Starting Wage: $22 / hour 

  • Shift & Schedule Availability: Full Time and Part Time

JOB RESPONSIBILITIES

  • Work with the Delivery Coordinator team to coordinate & schedule bookings
  • Contact guests to confirm reservation details
  • Manage the delivery schedules, working with managers and Delivery Specialists to maximize efficiency
  • Receive guest phone calls, understand the guest’s needs, and handle requests
  • Maintain the highest level of customer service 
  • Work with business partners to improve and maintain working relationships
  • Manage office space and maintain a clean and efficient workspace
  • Act as the “hub” manager on duty when scheduled
  • Perform other duties as assigned by the manager on duty

 

JOB REQUIREMENTS: 

  • Team player, enthusiastic, positive attitude 
  • Commitment to exceptional Customer Service
  • Excellent communication, organization, and administration abilities
  • Able to work in an office environment and handle large numbers of phone calls per day
  • Previous telephone experience preferred
  • Able to manage complex and fast changing reservation schedules using our scheduling software (we will train you!)
  • Able to work with team members and collaborate to ensure maximum efficiency
  • Self-starter able to work with minimal supervision
  • Ability to work a flexible schedule (we’re also flexible to make the job work for you)

 

Starting wage $22/hr

 

The budgeted range starts at $21 - $22.  Actual pay will be adjusted based on experience.

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

 

Requisition ID 490953