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Mountain Activities Advanced Guide - Summer Seasonal

Date: 
Location: 

Breckenridge, CO, US

Company:  Breckenridge Ski Resort
Shift Type:  Summer Seasonal 2020

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Applications are still being accepted in anticipation of opening our resorts for the summer season, contingent on our ability to resume operations.

 

Welcome to Epic Discovery, the Summer experience at Breckenridge. It’s a mountain of possibilities that enable you to discover nature through fun in ways you’d never imagined – while engaging with our guests to provide a true Experience of a Lifetime. Discover a side of the mountain you’ve never seen, an experience revealed but once a year. It’s an uncharted season, where roaming through treetops, riding the horizon, and stretching the bounds of nature allow you to reach your peak. 

 

The Mountain Activities Advanced Guide provides attentive and friendly guest service to visitors of our resort while maintaining a high level of safety and attention to detail in all aspects of the operation.  This individual will assist in day-to-day operations, including, but not limited to; safety, guest service, area appearance, and operations our various activities. This role will include advanced training in guest response, at-height rescue and/or monitoring area efficiency while managing the safety, capacity, and daily operations of these unique activities. Advanced Guides will be based out of one area of operation to own the safety and service aspects of their area and may be required to assist in other areas as needed. 

 

Responsibilities Include (but are not limited to):
•Adhere to/model/and regulate employee rules and regulations.
•Responsible for being the subject matter expert at the assigned activity location.
•Adhere to an operations plan that supports the budget and controls costs while ensuring a quality guest experience.
•Assistance with personnel movement on a day to day basis during operations within a localized area.
•Promotes and ensures safety in the participation of all activities and attractions and in the completion of job duties.
•Oversees and assists in building, performing maintenance, and repairs for designated activity as needed. Works with maintenance to ensure a high level of safety and operation of attraction.
•Assist with the scanning operation at attractions
•Trains employees to provide a high level of proactive guest service in all guest interaction, coaches employees, assists with evaluating employee performance

 

Minimum Requirements:
•At least 1 year of Guest Service experience
•Basic construction knowledge and ability to use hand tools (wrenches, screwdrivers, etc.) as well as manual excavation tools (shovel, pick, etc.)
•Effective communication skills with both guests and staff
•Team player and leader
•Ability and willingness to perform demanding physical labor ◦Must be able to stand for extended periods of time
◦Able to lift at least 55lbs
•Basic computer skills.

 

 

If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 206847


Nearest Major Market: Denver