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Assistant Manager: Lift Operations Breckenridge

Date: Aug 12, 2019

Location: Breckenridge, CO, US

Company: Vail Resorts

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

 

 

OVERVIEW

Breckenridge Mountain Operations is looking for an experienced and enthusiastic leader to join our highly successful Lift Operations Team. Someone who will motivate the team to be the best they can be. Manage a safe and fun work environment with the ability to adapt in a fast paced environment.

The Lift Operations Assistant Manager is a dynamic position that requires organizational, technical, training and people skills that will allow him/her to make timely, appropriate decisions in a daily, fast paced environment.  This position works closely with the Lift Operations Senior Manager, Assistant Manager as well as 10-12 Lift Operations Supervisors (and their teams), in order to provide a high standard of service to our guests (both external and internal).  The Lift Operations Assistant Manager is responsible for Daily Oversight of the Lift Operations Team ensuring appearance, performance, safety and guest service standards are maintained to the highest level expected.  This position requires a positive attitude and demeanor that will assist in facilitating a positive work environment for all staff.  The successful candidate will have excellent communication skills and be able to work effectively with members of all other departments, as well as with all levels of management.

RESPONSIBILITIES

Include but are not limited to:

  • Work closely with Management and resort Leadership in preparing operational budgets for both Winter and Summer.
  • Work closely with Management and Resort Leadership in planning of seasonal ramp-up/ramp-down, and seasonal operation plans.
  • Partner with Management and Resort leadership in establishing policy/procedures in areas of appearance, performance, safety and guest service.
  • Oversight of Lift Operations Supervisor’s performance and effectiveness.
  • Ensure daily operations meet requirements and are in compliance with associated regulatory agencies; CPTSB, OSHA, ANSI, USFS.
  • Ensure policies and procedures, as well as pertinent company/resort/mountain information is being communicated in effective and timely manner.
  • Daily/Weekly oversight of expense budget and labor budget adherence based on business levels.
  • Ensuring all staff are held accountable for adhering to policies/standards of the resort/department, and being involved in Coaching/Disciplinary actions when necessary.
  • Facilitating opportunities for individuals with high leadership potential.  Actively searching for that potential in all staff.
  • Ensuring Lift Operations Supervisors and front line staff have everything they need to be successful in their position.

QUALIFICATIONS

  • High School Education - Required
  • 3+ years lift operations experience - Required
  • Proficient in Microsoft Office Programs - Required
  • Excellent Written and Communication Skills - Required
  • Prior Supervisory experience – Required
  • Advanced Skiing/Riding Ability

PREFERRED SKILLS

  • Bachelors or Other Secondary Education
  • Knowledgeable of Company System and Process
  • Familiarity with Payroll, Purchasing, Scheduling Application, Social Media Channels
  • Experience in a KPI driven environment with desire to test and learn

If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 171428


Nearest Major Market: Denver