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Housekeeping Manager

Date:  Jun 18, 2022

Breckenridge, CO, US

Company:  Breckenridge Ski Resort
Shift Type:  Year Round

If you’re hard working and feel exhilarated serving others, you’ll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you’re interested in moving mountains in your career, come work with us at Breckenridge where you’ll instantly feel at home.


Vail Resorts currently requires all employees across North America to be vaccinated for COVID-19.


Job Specifications:

  • Housing: Not Available
  • Outlet: The Village at Breckenridge
  • Shift & Schedule Availability: Year Round / Full Time 
  • The budgeted range starts at $48,000 - $50,000.  Actual pay will be adjusted based on experience.


Job Summary

The Housekeeping Manager at The Village at Breckenridge is responsible for assisting with the day-to-day leadership of the Housekeeping Department, the Housekeeping Director, and the team members. This position is responsible for handling many of the administrative and operational duties for maintaining the Housekeeping Department. You will help ensure the team is providing the highest quality cleaning services, as well as maintaining front-of-house and back-of-house space at all times. This position will lead quality assurance projects and provide insight into opportunities to adjust the service plan and enhance the experience of our internal and external guests. Additionally, you will provide direct management of daily housekeeping activities to ensure alignment with budgetary goals to include strategic purchasing of all supplies as well as creation of the departmental weekly staffing plan. Further, the Housekeeping Manager will lead the recruiting and training efforts for all line level employees including interviewing and development of full-time, contract and seasonal employees. This individual will work closely with departmental leadership and will have the opportunity to serve as a key member of the hotel leadership team.

Job Responsibilities

  • Work with the Director of Housekeeping to maximize productivity and quality standards while minimizing expenses.
  • Budget, forecast and support fiscal responsibility within the operations of the department.
  • Provide supervision and direction for all Housekeeping activities in the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.
  • Oversee payroll and productivity for the housekeeping department
  • Interview, supervise, evaluate, counsel, and administer progressive coaching and disciplinary procedures for Housekeeping team members when needed
  • Continuous visual and written inspections of guest rooms and public space areas
  • Help investigate complaints, evaluate corrective actions, and implement plans to resolve and de-escalate conflicts.
  • Comply with all Vail Resorts policies, procedures and standards of operation.
  • Ensure the Housekeeping Department leads the charge in regards to recycling and our Commitment to Zero.
  • Solicit employee feedback and review employee satisfaction results to identify and address employee issues or concerns.
  • Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
  • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with OSHA regulations.
  • Supervise the linen inventory based on forecast CPOR.Evaluate condition of furniture, fixtures, etc.  Make recommendations and assist in the coordination of rehab projects.
  • Active Member of Hotel Leadership Team, and will require active engagement in total property success, at times needing to support in manner outside of the defined Housekeeping Manager role. 
  • Other tasks as assigned


Job Qualifications


  • High school diploma or equivalent
  • Minimum of 2 years experience in Supervisory /Management /Assistant position
  • Word, Excel, Outlook experience/skills 
  • Ability to life weight ranging from 25-50 lbs
  • Flexible schedule including nights, weekends and holidays


  • Bachelor’s degree in related field
  • Previous experience in managing a hotel/resort housekeeping department
  • Bilingual English/Spanish


The budgeted range starts at $48,000 - $50,000.  Actual pay will be adjusted based on experience.


The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Vail Resorts has implemented a mandatory COVID-19 vaccine requirement as a condition of employment, effective Nov. 15, 2021. We will provide accommodations or exemptions where legally required based on the relevant state and federal laws and regulations in each of our locations.

Requisition ID 420823