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Manager of Mountain Operations, Boston Mills

Date:  Nov 4, 2021

Peninsula, OH, US

Company:  Boston Mills and Brandywine Ski Area
Shift Type:  Year Round

Boston Mills and Brandywine are two of the best mountains for picturesque sunsets and skiing terrain for all levels. With your help, our guests can enjoy epic experiences at one of Ohio’s premier winter destinations. Join our team today. www.vailresortscareers.com


As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.


Job Summary:

The Manager of Mountain Operations provides oversight and leadership of all on mountain operations departments: lift maintenance, lift operations, grooming, snowmaking, terrain parks, vehicle maintenance, and tubing. This position is a key contributor in the development, communication and implementation of resort strategies, goals, initiatives, culture and engagement.


Job Responsibilities:

  • As a producer of talent, build robust teams and develop leaders within the organization to improve leadership efficiency within current roles and to prepare for increased responsibility and succession throughout the enterprise.
  • Accountable for development of a strong, ‘one team’ culture that puts the safety of our employees and guests first.
  • Accountable for resort mountain operations vision and priorities in alignment with resort and corporate strategies, goals and initiatives.
  • Build and supervise departmental budgets and workforce plans while following performance expectations.
  • Lead resort employee and guest safety efforts.
  • Directly handle the establishment of goals, development plans and the evaluation of performance and coordinate these processes for the entire mountain operations division.
  • Build strong, positive relationships with key internal and external partners outside of your team; including the SLT, community, and other regulatory agencies.
  • Maintain subject matter authority of all functions, proactive industry trends and potential impacts on and opportunities.
  • Partner with GM for capital planning and implementation.
  • Partner with Health and Safety Manager to build Emergency Response Plan. Train to the plan and act as Incident Commander for emergency situations.
  • Ensure proactive maintenance of lift network to reduce lift down time.
  • Ensure company records are updated and permits are in place for continued operation.
  • Increase operational efficiency and effectiveness through ongoing intra and inter-departmental communication and collaboration.
  • Actively play a leadership role in Mountain Operations Best Practice Groups.
  • Be responsible for the efforts with the goal of zero employee safety and employee work comp incidents.
  • Eliminate vehicle incidents within the mountain operations team, including reducing use of snowmobiles.
  • Prioritize and adapt in a constantly evolving business and environmental setting.
  • Act as Vail Resorts representative with the local community.
  • Strong learning agility - Enjoys and excels in environments where you must seek and tackle sophisticated strategic business challenges and issues—incorporating the newest insights, technologies, and approaches to business
  • A brave, ambitious, and passionate leader who is secure in his/her own skin while also demonstrating a high level of emotional intelligence and self-awareness


Leadership Proficiencies:

Out Front

  • Anticipates the needs of the business
  • Forward thinking around guest experience
  • Able to act fast in response to changing dynamics
  • Ensure focus is on the top priorities for the mountain


  • Establish authentic connections based upon high levels of candor
  • Ability to unlock potential of team
  • Builds positive relationships and partnerships across locations and functions


  • Prioritize partnerships within your team and across functions
  • Inspires trust and aligns partners


Job Requirements:

  • High School Diploma or equivalent with college degree preferred
  • 7 years in the Ski Industry and Crisis Management
  • Standard Microsoft Office applications; PeopleSoft and Success Factors preferred
  • Effective interpersonal communication skills, written & verbal communication; Strong Public Speaker
  • Knowledge of handling of hazardous materials and compliance of areas of oversight through regulatory agencies.
  • Strong knowledge of chairlift maintenance
  • Knowledge of all outdoor mountain operations


Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 343081

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland