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Guest Services Parking Attendant - Full & Part Time - Winter Seasonal

Date:  Nov 19, 2020
Location: 

Avon, CO, US

Company:  Beaver Creek Ski Resort
Shift Type:  Winter Seasonal 2020/2021

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

The guest service parking attendant is responsible for managing daily operations in the BC parking locations.  Provide guest service functions for the resort that include greeting our guests, educating our guests about the resort, and delivery of exceptional guest service.  Monitor and control the parking garages in BC as well as the paid parking lots.  Comply with company cash handling policies.  Collect payment and process all cash or credit card payments from the parking charges.  Reconcile balances and perform opening / closing duties.  Ability to handle all customer complaints at a higher level.

 

Essential Job Responsibilities:

  • Utilize higher level skills for managing daily operations in the BC parking locations.
  • Provide exceptional guest service.
  • Monitor and control both entrances and exits to the parking garages and lots.
  • Process all cash or credit card payments for parking charges that include collecting payments for parking, reconciling the balances and preforming opening / closing duties.  Maintain all SOX compliance.
  • Ability to handle higher level guest complaints and issues.
  • Ability to multi-task to keep all traffic flowing both in and out of the parking garages and lots.
  • Assist with training new staff when applicable.
  • Assist with all company policies within the department and the company.
  • Serve as a resource to colleagues with less experience.
  • Strong communication skills.

 

Qualifications:

  • High school diploma or equivalent 
  • 1 year cash handling experience
  • 3 years or more guest service experience
  • Basic knowledge of computers
  • Able to work with composure in an often past paced environment
  • Excellent guest service skills
  • Knowledge of Beaver Creek and surrounding area
  • Fluent in English
  • Flexible schedule
  • Ability to sit in a confined space or stand in inclement weather
  • Ability to problem solve efficiently

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 251809


Nearest Major Market: Denver