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Guest Services Attendant

Date:  Nov 16, 2022

Avon, CO, US

Company:  Beaver Creek Ski Resort
Shift Type:  Winter Seasonal 2022/2023


Create Your Experience of a Lifetime!


Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 


With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. 


Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
  • 401(k) Retirement Plan  
  • Employee Assistance Program 
  • Excellent training and professional development 
  • Referral Program 


Seasonal Full Time roles are eligible for the above, plus: 

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents 
  • Critical Illness and Accident plans 




Job Summary

You are the Guest Experience Maestro as you skillfully direct and group guests as they experience our resorts. You are responsible for the safe, friendly, and efficient experience of our guests from our base areas, ski school locations, and ticket offices. Join us in creating the Experience of a Lifetime!


Job Specifications

  • Starting Wage: $20 / hour
  • Shift & Schedule Availability: Full Time and Part Time; Part Day, All Day, Weekends and Holidays may be required; Night Skiing support may be available


Job Responsibilities

  • Meet and greet guest while displaying positive guest service.
  • Commit to guest satisfaction and assume responsibility for guest care and solving problems
  • Answer guest questions by becoming a resort operations and services expert.
  • Assist other departments as needed, including ticket scanning, ticket sales, activities operations.
  • Clearing and shoveling snow may be a part of your role
  • Other duties as assigned


Job Requirements

  • Must be at least 18 years old
  • Ability to stay enthusiastic and perform well when busy
  • Ability to work outside, on your feet, in all weather conditions for long periods of time
  • Ability to work weekends and holidays
  • Previous guest service experience preferred
  • Preferred Ski/Snowboard



The budgeted range starts at $20.  Actual pay will be adjusted based on experience.


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Requisition ID 490491

Nearest Major Market: Denver