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Sr Coord: IT - PC Tech - Full Time - Winter Seasonal

Date:  Oct 11, 2021
Location: 

Afton Alps, MN, US

Company:  Afton Alps
Shift Type:  Winter Seasonal 2021/2022

Create incredible experiences for guests at the Midwest’s premier winter destination. In the scenic St. Croix River Valley, this big-time resort with a small town feel has converted thousands of first-timers into lifelong skiers and riders. This truly is where Epic begins for skiers of all levels and can be where your epic career begins, too. Become part of the Afton Alps family. www.vailresortscareers.com

 

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

 

Job Requirements:

  • Configure and install PC's, laptops, wireless devices, printers, peripherals and other equipment to support enterprise business operations and future business growth and the movement and/or expansion of enterprise units. This will include support of remote locations and properties as well as on mountain support. Experience with HP, Dell and IBM hardware preferred.
  • Install Microsoft desktop operating systems as well as other desktop applications and systems to support enterprise business units as described by departmental policy. Applications include MS Office (and other MS applications), IBM Client Access and Resort POS. This includes working knowledge of Microsoft system policy and group policy in an enterprise environment.
  • Build, configure, and support a wide array of mobile devices to support on-mountain and other guest facing saoftware systems. This support includes but is not limited to iPads, Motorola mobile devices running Windows CE, and several devices running Android OS. This is a quickly evolving part of the business and will require technicians to stay current on emerging technologies.
  • Responds to problem tickets and repair the malfunctioning equipment quickly. Provides support for PC technician operations and Help Desk operations on a daily basis. Support and troubleshooting of desktop operating systems is fundamental for this support role. After hours work and on-call support as required.
  • Performs installations, relocation, and re-installation as well as any other related requests (Adds/Moves/Changes). Will require some lifting, carrying and operation of company vehicles.
  • Provides project management / tracking to insure the project and day-to-day work schedules are being met. Create, maintain and update documentation as needed for compliance with company computer related standards.
  • Strong team working effort in project management and implementation is needed to ensure proper communication and coordination with all of IT and key departments.
  • Performs at or above the Information Technologies performance standards. Fulfills departmental requirements in terms of providing work coverage and administrative notification during periods of personnel illness, PTO or education.




Job Qualifications:

  • 1 - 3 years experience in desktop support and administration
  • Strong understanding of Microsoft Windows Desktop operating systems.
  • Microsoft certifications preferred
  • A++ Certification preferred
  • Understanding of basic PC and printer operation
  • Hands-on experience with a wide variety of mobile devices is strongly preferred.
  • Basic understanding of network technologies such as Ethernet, switched Ethernet
  • Good interpersonal skills as well as excellent oral and written skills, excellent teamwork and communication skills are essential.
  • Required ability to work un supervised and self-motivated.
  • Use of personal car may be required.
  • After hours support and maintenance, on-call duties and on-mountain work assignments are required.

 

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 360228


Nearest Major Market: Minneapolis