Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary
The Food and Beverage (F&B) Organization is comprised of over 300 different restaurants that share a commitment to bringing excellence to mountain dining as part of the overall ski experience. The Food & Beverage Assistant Manager is responsible for the operations of the daily activities and processes of the restaurant as well as assisting the Food & Beverage General Manager with training and supervising all staff. This is a fast-paced environment that requires exceptional interpersonal skills, as well as someone who is able to maintain composure in stressful situations.
Job Specifications
Job Responsibilities
- Provide great guest service in high-volume outlets that include full-service casual dining, quick-service cafeteria dining, bars, and special event venues.
- Execute daily operations by managing opening and/or closing of F&B locations, including filling front-line employee positions as necessary, especially during non-peak periods.
- Operate all outlets within revenue and budget guidelines under the direction of the Food and Beverage Manager.
- Lead and manage all F&B employees including but not limited to hourly supervisors, and all FOH and BOH staff.
- Partner with F&B Management team to hire, train, develop, schedule, review and provide disciplinary action for F&B employees.
- Partner with F&B Management team in the execution and oversight of all F&B operations including kitchen, food quality, inventory levels, and product ordering.
- Assist with event and wedding coordination and communication as needed.
- Partner with F&B Admin to ensure all payroll is accurate and complete for hourly staff.
- Responsible for alcohol inventory, ordering and management.
- Adhere to all policies, rules, regulations in both food service and alcohol management.
- Adhere to all policies, rules, and regulations of Vail Resorts and Afton Alps.
- Ensure all F&B locations are clean, have updated materials, and present a professional appearance to our guests, staff, and purveyors.
- Develop, adhere to, and role model the company’s mission, vision, and values.
- Accurately schedules staff to business level based on forecast and labor cost objectives.
- Other duties as assigned.
Job Requirements
- 5 years F&B experience with at least 3 years in a supervisory role – Required
- Strong ability to train employees to set service standards.
- Professionalism and strong guest service skills, attention to detail and timeliness.
- Flexible schedule required during peak times throughout the season. Must be willing to work evenings, holidays and weekends – Required.
- MS office and POS (IG) proficiency – Required.
- Certified in TIPS and enforcement of Bartender's Code of Conduct – Required.
- Possess strong liquor and beer knowledge for training ability – Preferred
- Certified Slip Resistant shoes are required prior to starting work. Shoes must be provided by the employee.
- Strong communication and teamwork skills, demonstrates the ability to communicate effectively in oral and written form including communicating on the mountain radio.
- Working knowledge of kitchen areas and work with chefs/culinary programs to establish and maintain sanitization and food quality standards.
- High level of interpersonal skills to ensure: teamwork, high level guest contact, fact finding for appropriate decision making, commitment to guest service and employee relations.
- Must demonstrate ability to receive and give direction and act upon it.
Preferred
- Bachelor’s degree or equivalent.
Physical Requirements:
- Weight Lifted – At least 40lbs
- Lifting Frequency – Frequent
- Standing Frequency – Frequent
- Walking Frequency – Frequent
- Reaching – Some of the time
- Stoop, Kneel, Crouch, Crawl – Some of the time
The expected pay range is $25.00 - $28.94. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 497069
Reference Date: 08/03/2023
Job Code Function: General Management
