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Retail Area Manager

Date:  Oct 14, 2021

Vail, CO, US

Company:  Vail Mountain
Shift Type:  Year Round

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com


As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.


Job Summary:

Manages all operational functions of a collection of store names, or stores within a geographical location smaller than a region. Oversees store management in attaining maximum profitability and productivity. Implements and maintain company policies for stores within an area. Conducts recruiting, hiring, training, coaching and appraisals of store management positions. Establishes store level expectations and guidelines. Assist store managers in evaluating sales trends and create methods for sales growth. Monitors cash flow and inventory controls. A Level II Area Manager typically oversees 10 or more stores.


Job Responsibilities:

  • Oversee all store operations in assigned area on a daily basis
  • Be a role model and administer company policies and procedures
  • Establish store level expectations and guidelines
  • Assist the managers in evaluating sales trends and create methods for sales growth
  • Monitor inventory control and meet inventory goals
  • Communicate any ideas or issues with the Regional Manager
  • Recruit, hire, train and maintain a quality core staff
  • Manage operational budget striving to achieve and exceed store contribution budget
  • Remain current on new industry products and trends; demonstrate knowledge of products
  • Conduct performance appraisals and coach staff on a regular basis
  • Conduct disciplinary actions as needed
  • Enforce and train staff on loss prevention policies and techniques
  • Create a rewarding environment; generate a team atmosphere
  • Conduct weekly manager meetings to reinforce area, regional, and company goals
  • Oversee buyer activity for the region
  • Set goals for all team members
  • Reward and recognize employees
  • Approve all expenditures
  • Monitor profit margins and react as needed


Job Qualifications:

  • Bachelor's Degree, or equivalent work experience
  • 5 years multi-store management experience in the retail industry required
  • 5 years of direct supervisory experience 
  • Proficient in MS Office Products; Excel, Word, Outlook and PowerPoint 
  • English fluency
  • Excellent communications skills both written and verbal
  • Self-motivated with the ability to multi-task
  • Ability to organize and prioritize multiple tasks in a fast-paced sales environment
  • Knowledgeable of customer service and sales techniques
  • Organization and planning skills
  • Strong operational skills in a customer-service environment
  • Team-building skills
  • Ability to handle confidential and sensitive information

Preferred Skills:

  • Rental store operation/management experience highly preferred


The budgeted range starts at $67,000-$81,150 + annual bonus.  Actual pay will be adjusted based on experience.

The perks include a free ski pass, and a set of benefits including... 

  • Medical, Dental, Vision insurance, and a 401(k) retirement plan  
  • Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time.  Salaried employees are generally eligible for Flexible Time Off (FTO) 
  • Paid Parental Leave for eligible mothers and fathers  
  • Healthcare & Dependent Care Flexible Spending Accounts  
  • Life, AD&D, and disability insurance 

Reach Your Peak at Vail Resorts.  As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 361867